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Old 10-27-2008, 09:30 AM
Dan@TT Dan@TT is offline
 
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Default Password retreival doesn't work for members

Hi

I'm having some issues for a long time now. The password retrival option for members doesn't work, the users do not receive the email with the link where they should reset the pass. Can you guys give me a hint where to look for this issue ?

It worked before but suddently this function stopped.

Dan
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  #2  
Old 10-27-2008, 09:39 AM
snakes1100 snakes1100 is offline
 
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Default

It is best to look at the email logs from your server, if your not on a dedicated/vps, then your host will need to provide the logs for you.

Unfortunately, you dont provide a domain name either, so i can really probe the domain to see what other issues may be hurting your sites email ability.
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