problem blocked users

[cindy helmond]

i have a problem users that are members on my forum are blocked i dont do anything but the users are now unregistered ? any idea how ?

all my users are blocked now

Banned 1 - Edit Usergroup (id: 10)

and all my members are banned only not the moderators
greetz

[Lynne]

Go to Usergroups > Usergroup Manager > select the usergroup and at the bottom, what do you have set for "This Usergroup is not a 'Banned' Group"

(Setting this to no will cause the group to be treated as a banned group, this will prevent the sending of email notifications, show a banned error message on the permission error pages and other unspecified behaviours.)

[cindy helmond]

Originally Posted by Lynne

Go to Usergroups > Usergroup Manager > select the usergroup and at the bottom, what do you have set for "This Usergroup is not a 'Banned' Group"

its on the option yes

yesterdag all was good and now its all blocked i do nothing

[Lynne]

What message are they getting? Do you have a test account where I can see this? Can you verify this is what is happening by logging into the test account?

[cindy helmond]

Originally Posted by Lynne

What message are they getting? Do you have a test account where I can see this? Can you verify this is what is happening by logging into the test account?

see att

[Lynne]

Disable your plugins and see if you still have this problem.
Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

PHP Code:

define('DISABLE_HOOKS', true); 


You said it's happening to all Registered Users right? So, disable your plugins, then create a new user and see if they end up banned.

[cindy helmond]

Originally Posted by Lynne

Disable your plugins and see if you still have this problem.
Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

PHP Code:

define('DISABLE_HOOKS', true); 


You said it's happening to all Registered Users right? So, disable your plugins, then create a new user and see if they end up banned.

still get the message you get banned ia m going to be crazy its so strange

--------------- Added [DATE]1222729937[/DATE] at [TIME]1222729937[/TIME] ---------------

--------------- Added [DATE]1222729993[/DATE] at [TIME]1222729993[/TIME] ---------------

--------------- Added [DATE]1222730085[/DATE] at [TIME]1222730085[/TIME] ---------------

support ticket has no solution so ? there is no solution ?

--------------- Added [DATE]1222731850[/DATE] at [TIME]1222731850[/TIME] ---------------

this is not working to :

To troubleshoot this, please remove any hacks and disable your plugins, then see if you still have this problem.
Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

define('DISABLE_HOOKS', true);

If so, reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server.

If your problem still exists, please create a new Style with no Parent set. Now browse the forum using this new style, do you still have the same problems? If you are troubleshooting login issues, you will need to set this style as board default in the vBulletin Options.

--------------- Added [DATE]1222738225[/DATE] at [TIME]1222738225[/TIME] ---------------

set backup back to 3 days ago and it works now again !