I could use some help

[EcoCav]

I have already talked to VBulletin and tried to get some help from them. It doesn't look like they have any idea how to fix this issue. I don't know if its a VB issue or my server.

2 days ago I tried to change a user from one user group to another, and got the "page can not be displayed" page. Anytime I try and do anything in the admin CP that has the "do=update" as part of the code, it just goes to page can not be displayed.

I can do any other option on the forum as long as it isn't do=update.

I tried editing the htacess as VB instructed me to (simple copy paste) and it just errored the whole site. I have ran all the tools VB have to check it, all is good. All templates reverted, all plugins removed. Still unable to update anything (user groups, users, skins, css).

So today I created a new database and installed a fresh download of VB PL1 and installed it, as soon as it installed I tried to update my account (didn't change anything, just clicked save... do=update) and the same error. Page can not be displayed.

I had my PHP Memory Limit upped to 32.00MB from 16MP, still doesn't work. Any ideas?

I also just found this in my error documents.

[Sun Sep 28 21:19:55 2008] [error] (13)Permission denied: Apache::SubProcess exec of /opt/users/sl/d/e/(site name removed)/php/php failed

[Brandon Sheley]

Do you still get the error if you disable the plugins in the config.php file?

[EcoCav]

Im in my config.php file, I don't see any option to disable the plugins. Do you mean in the admin CP?

[Dismounted]

In your config.php, add this:

PHP Code:

define('DISABLE_HOOKS', true); 


I doubt this is caused by a modification though.

[EcoCav]

Im 100% possitive its not a modification doing it. I installed VB with no mods in another database and its doing the same thing.

I added it to the config.php and it didn't help. Thanks for the help though.

[Dismounted]

Most likely caused by a server mis-configuration.

[Marco van Herwaarden]

In your error log:

[Sun Sep 28 19:13:55 2008] [error] (13)Permission denied: Apache::SubProcess
exec of /opt/users/sl/d/e/......./php/php failed 

732490 [Sun Sep 28 19:13:57 2008] [error] [U==.......] [client 70.190.73
26] (13)Permission denied: getpwuid: invalid userid 732490

Check that all your files have a valid user & group. Contact your host if you can not resolve this problem.

As already mentioned in your ticket, this could be due to mod_security and your host does not allow turning it off in a .htaccess file. You should ask your host if mod_security is installed and how to disable it for your site.