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  #1  
Old 09-10-2008, 10:10 PM
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barcena barcena is offline
 
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Default Problems with trhee scripts

My hosting company (ixwebhosting), the worse probably out there in customer service, just informed me( two days after the site was shutted down and me placing ticket after ticket) that three scripts are overloading their servers, 90% of their cpu, dual core xion. Those scripts are/in those files:
  1. Showthreath.php
  2. Image.php
  3. Attachment.php

They won't help me out with this since they informed me that yes, THEY installed my site one month ago and charged 300.00 bucks but now the responsibility is all mine. I have no idea what to do, my site is down, they MAYBE put it back in order for me to work on the Admin CP (if I do need to) but as soon as the site starts to overload again they will shut it down. Basically I'm in a loop, w/o knowledge on how to fix this and If I can fix it thought the FTP or my forum files or if I have to have the site up in order to fix it.

Please guys help me out here, what can be causing overloading regarding those files?. I asked the guy if it was a problem of bandwith, he says no, but everything with that company is just plain dificult, they have a bad actitud so I'm kind of along with my problem, as I say they didn't even informed me about the problem, I called 6 times and finally I could of find out what was going on. He says something about maybe something is running on a loop (that's chinesse to me). Please help me!.

BTW. As now the site hasn't being reinstalled as promissed.
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  #2  
Old 09-10-2008, 10:12 PM
Opserty Opserty is offline
 
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Do you have modifications related to attachments installed?

Default vBulletin doesn't cause that much server load, else nobody would be using it so the problem probably lies with your modifications.
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  #3  
Old 09-10-2008, 10:15 PM
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barcena barcena is offline
 
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Please talk to me as if I were a dummie, what are modifications? I have done nothing b/c I don't know how to do it. I have just installed some mods and plugins (prevent double posting/smilies/avatars) upload, unzip, upload, done and I have never installed a single one that required modifications to the files or tables (i think is the name).

The guy who used to be my webmaster installed a lot of plugins and stuff and sometimes the CPU was trough the roof when I have a dedicated server, that's true, but once in a blue moon, now how can I know where to find the problem?.
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Old 09-10-2008, 10:16 PM
Opserty Opserty is offline
 
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modifications = long way of saying "mods"
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  #5  
Old 09-10-2008, 10:19 PM
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barcena barcena is offline
 
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LOL Please read my previus post, I added something.

"The guy who used to be my webmaster installed a lot of plugins and stuff and sometimes the CPU was trough the roof when I have a dedicated server, that's true, but once in a blue moon, now how can I know where to find the problem?."
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  #6  
Old 09-10-2008, 10:36 PM
Opserty Opserty is offline
 
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Read my first reply and answer the question.
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  #7  
Old 09-10-2008, 11:04 PM
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Do you have modifications related to attachments installed?

--

I don't know, i'm sorry, tell me please if I need to get into the admin cp in order to see that, since the site is down....

If I can see that in other place please enlighted me, i'm depending completely on you guys now, I have a huge problem apparently that I don't know how to fix.
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  #8  
Old 09-10-2008, 11:13 PM
Opserty Opserty is offline
 
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You need to be able to see the modifications you have installed. The only way that you could do it would be to view them in the AdminCP > Plugins & Products > Product Manager
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  #9  
Old 09-10-2008, 11:15 PM
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That's what I thought, the site is still down even do they know it needs to be up b/c is almost the only way to fix it.

Give me patiente Lord.

Thanks Opserty for your kind help, I will let you, or anyone else available, once ixwebhosting reinstalled my site back.

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  #10  
Old 09-11-2008, 12:21 AM
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Do you remember if when you would go into a thread and there was an image attachment, did you see the image or would it just look like a regular attachment (like when a text file is attached)? If it is an image, then one thing to do is make it just show as an attachment and if people want to see it, they click on it. Otherwise, everytime someone opens a thread, the server has to serve up the image.
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