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sava700 · #1 08-02-2008, 04:31 PM

It would seem at times i have users not getting the confirmation email to complete registration on my site. The last user was using a @yahoo.co.uk address, another user was using a sbcglobal.net address. I can't figure out why they are not getting them as I've reset them a few times to make sure....and before asked I've had them check the junk boxes and nothing in them either. I've tested the account with email boxes such as those from hotmail or ISP's like comcast or verizon and they get them. Very odd problem and I'm not exactly sure why or how to fix this.

Suggestions?

lane · #2 08-02-2008, 11:23 PM

Quote:

Originally Posted by sava700

It would seem at times i have users not getting the confirmation email to complete registration on my site. The last user was using a @yahoo.co.uk address, another user was using a sbcglobal.net address. I can't figure out why they are not getting them as I've reset them a few times to make sure....and before asked I've had them check the junk boxes and nothing in them either. I've tested the account with email boxes such as those from hotmail or ISP's like comcast or verizon and they get them. Very odd problem and I'm not exactly sure why or how to fix this.

Suggestions?

Do they get them the second time you send them?

snakes1100 · #3 08-02-2008, 11:29 PM

Add a SPF record for your domain.

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