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Cloud Strife · #1 01-04-2008, 12:44 AM

No one seems to know the answer to this on vb.com. Would be really greatful if someone could help

Heres the thread:

http://www.vbulletin.com/forum/showthread.php?t=253588

Outline: I changed the price of one of the subscriptions and because of this vBulletin failed to recognise subscriptions re-billing. On Instruction from Jake, I changed the price back and created a new subscription ID with the new charge and hid the old using templates, then reactivated all members who were not re-promoted by vbulletin. But there are still people paying the new price on an old susbscrition, so they will have the same problem next time around. How do I move these members to the new subscription ID?

Cloud

SCRIPT3R · #2 01-04-2008, 02:30 AM

Edit... that's all news to me and replied also in your thread over there. I'm curious why you chose to edit templates to remove certain subscriptions when you can just disable them. They'll still recur even if disabled I assume?

Cloud Strife · #3 01-04-2008, 11:31 AM

Quote:

Originally Posted by GearTripper

Edit... that's all news to me and replied also in your thread over there. I'm curious why you chose to edit templates to remove certain subscriptions when you can just disable them. They'll still recur even if disabled I assume?

I also assumed that editing the price of a recurring subscription wouldn't cause problems, so I thought it best to err on the side of caution this time around

Lets hope someone has an answer for this before the 14th otherwise i'll have alot of angry members on my hands. :erm:

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