vb 3.5 database errors using plugins when viewed in IE, but not Firefox

[yoyoyoyo]

I have an odd problem - my vb 3.5.5 site shows database error pages to some users when viewed in IE, but not Firefox, when I have the plugin system enabled. Some Firefox users are saying they sometimes get a blank page when accessing the site that has "done" in the lower right corner. If I disable the entire plugin system the errors go away for all users, so obviously some plugin is causing problems, but I find it odd that one browser could cause database errors for a user while another one won't.

[da420]

I suggest disabling all products/plug-ins, and re-enabling them one by one to find the culperate.
Then once the problematic plug-in is found, ask for support in the appropriate thread.

[Kungfu]

Originally Posted by yoyoyoyo

I have an odd problem - my vb 3.5.5 site shows database error pages to some users when viewed in IE, but not Firefox, when I have the plugin system enabled. Some Firefox users are saying they sometimes get a blank page when accessing the site that has "done" in the lower right corner. If I disable the entire plugin system the errors go away for all users, so obviously some plugin is causing problems, but I find it odd that one browser could cause database errors for a user while another one won't.

i dont think its a database error if firefox is just blank. It sounds like something is missing like a ";" or not enough memory allocated. so yea disable the plugins one by one until you find which one is doing it.

[yoyoyoyo]

thanks guys that was the plan. The frustrating part is I don't get the errors, only certain members, so I was on the phone doing just that last night with one of the members, and after we thought we got it sussed out I had him access it in IE and he had the database problem, so we are going to do the same thing again tonight using IE.