Who can I complain too?

Hello

In March I bought a skin off someone on here who custom designed it for me only to find he has resold it on the Sitepoint forums and has lied and said I vanished without paying for it even tho that is not true and I have proof.

Who do I cntact about this so I can PM them with the info?

Thanks

[Marco van Herwaarden]

I am really sorry if you feel an agreement with someone wasn't fullfilled to your expectations. However this was an agreement between you and this person. Neither vBulletin.org or Jelsoft is a party in this transaction, so there is not much we can do to help you.

Depending on how the transaction and the agreement was made, and the locations of both you and the other party, you might however have some ways to dispute the transaction. If you provide a bit more information, another member might be able to give you advice on how to handle this.

Moving this to The Lounge.

I thought vbulletin.org might be interested as they have a fraud on there forum who sells stuff and then resells them even tho he shouldnt, thought you might not want that kind of person on here?

I have all the proof too, pm proof, email proof, paypal proof.

I bought the skin off him for $160 (As I said I have the proof) and then he resold it on sitepoint claiming the original buyer (me) had 'vanished' when it is clearly a lie.

[Marco van Herwaarden]

I am really sorry for you, but we are not judges. We have no means to check your claim or your proof and make a judgement. I really wish we could do more, but that is impossible.

Okay, but if I was a forum owner I wouldnt want a fraud on the forum that rips people off, thats why I put it in the other forum first as thought you might be more interested in the user and maybe banning him.

But maybe wait until someone else finds out they have been ripped off first.

And you do have means to check my claim, I have proof.

I have the proof I paid for it
I have the proof he recieved the payment
I have the proof he sent me the files
I have the sitepoint topic where he tries to resell it.

Ill give you access to see for yourself if screenshots isnt good enough.

I cant believe even tho I have the proof the guy is still gonna be let allowed to do business on here and no doubt rip others off as well.

[smacklan]

It sucks to get ripped off, but this site isn't immune to those type of people doing business here. The best thing to do is seek references, get a written agreement and never pay full price until everything is delivered as promised. The org can't go around slandering and banning everyone who has a accusation arise against them...I'm sure you understand that. I hope things work out for you! Best of luck!

An accusation with solid proof tho....He sold me the template (I have the proof) and he tried to sell it on Sitepoint recently (The topic on there is proof), I am not sure what more is needed.

[KW802]

discusssport,

As said above, there isn't much you can do here since vB.org has no control over such matters.

If you haven't already then you may want to...

- Bring the issue to the attention of the SitePoint staff regarding the sale thread on their forums. Reselling a design that was previously sold as exclusive is a violation of their forums.

- If you are not going to use the design then report it to your credit card in an attempt to get your payment reversed.

- On which site did you get in contact with the designer? Report the problem to the administrators of that site.

Finally, if you don't mind.... could you PM me a link to the SitePoint thread? I do a lot of business with vBulletin designs from various people in the community and while I have a working 'Do not do business with...' list I would like to make sure that the person you're accusing isn't somebody that I'm doing business with as well.

[Dean C]

vBulletin.org has a history of letting people who commit fraud continue to reside on their forums Legally, they are obliged to do nothing, so take more care when choosing your service providers next time!

Originally Posted by KW802

- On which site did you get in contact with the designer? Report the problem to the administrators of that site.

On this forum, I posted a topic @ https://vborg.vbsupport.ru/showthread.php?t=109363 - Thats why I posted it here.

The guy then pm'ed me and everything went through PM, as I said I have the pm proof where I said I sent the money and he replied with 'sent', I have the email still when he sent me the files and also the Paypal transaction, I paid $160 for it.

As for the sitepoint topic, they have moved it right now, i am trying to get it back into viewable forum to show.

I will pm you his name tho.