High score error message:

"Sorry, an error occurred. If you are unsure on how to use a feature, or don't know why you got this error message, try looking through the help files for more information.

The error returned was:

This score was not submitted from the game. Your score will not be saved. "

How can this be fixed?

[MrZeropage]

This only appears if you play more than one game in tabs or try to cheat

Each started game saves some information and if those are not returned correct while submitting any score, this error will appear.

[Keyser520]

Originally Posted by MrZeropage

This only appears if you play more than one game in tabs or try to cheat

Each started game saves some information and if those are not returned correct while submitting any score, this error will appear.

This has happened to me when playing only ONE game at a time. Many of my users have complained about this as well. I was using ie and had only one window open, yet the error still occurred. Any way to fix it?

[Stifmeister2]

Tell your users to check "remember me" when they log in.

[MrZeropage]

Is it always the same Game ?

I recently got a new game that did the same, it did not submit its own name correct and thus the Arcade smells a Cheater

[yonglvnv]

Originally Posted by MrZeropage

This only appears if you play more than one game in tabs or try to cheat

Each started game saves some information and if those are not returned correct while submitting any score, this error will appear.

I've just started to notice this error and was neither playing more than one game or trying to cheat. My board is setup to timeout after 10 minutes of inactivity, and this appears to be the culprit when the game playing time extends beyond this. Checking the "Remember me" box appears to help as suggested in a previous post.

Is it possible to add a code to trip an activity on the board at an admin set preset time?

[Keyser520]

One of my users has found the problem, though I'm not sure if there is a better solution that the one he suggests..

Ok,

As you know Keyser I was having this problem and reporting it before anyone knew about it. I've figured out the issue (I think).

The storage unit for scores does not work if you click the "back" tab. Most of us, and getting a score that doesn't work, the game starts to submit the score, and we click "back" to try again. Then we actually get a high score, and it WILL NOT SUBMIT.

In order to get your high scores recognized you have to relaunch the game after every successful try.

In other words, if you failed, click on the icon of the game instead of the "back" button, and it will relaunch the program. This automatically sends your information back to the game coding, and allows you to reap a high score.

For some reason the game loses your score if you "back" button before retrying the game.

Hope this helps, I haven't had this problem since....as you can see by 5 high scores...yay me!! :-)

Good day...

[MrZeropage]

Originally Posted by yonglvnv

Is it possible to add a code to trip an activity on the board at an admin set preset time?

This is included and set to a fixed value of 120 seconds...

[Sarthek]

Same problem here, this eror message appears at most of the times.

No cheating, no multiple tabs games.

What to do?

[MrZeropage]

Please provide URL+Account to your forum so I can test this a little ...