Memberinfo issue

[bashy]

hi peeps

I have a wee issue with my users profiles
This issue only shows its self if thier instant messaging is private (none listed)
Please see image

If a user has listed thier IM account/s then all is well,
I have tried to see whats amiss but cannot see anything untoward
I thought it may have been the MS Timzone image so i hav uninstalled it
but still have the same issue

Please can some one see my profile here
and another member withough instant messaging listed here

Account to use

Username: test
Password: test

Look forward to any adivce?
If you need admin access let me know or if you want me to post the memberinfo template i can....

TIA