The Arcive of Official vBulletin Modifications Site.

Support Forums · **Released**: 10-22-2006

Description
This little number will take any specified forums (subforums optional) and modify them to seperate "open issues" from "closed issues". It's great for tracking which support issues are actually resolved.

The key here is letting users close their own threads. Under forum permissions, make sure you let users do this or it loses most of its usefulness.

I suggest having a sticky thread letting users know they CAN close their own threads. However, this is mostly covered by a SHOWTHREAD edit which will tell one of three messages to the viewer:

Staff - "This issue has been resolved! The thread starter may re-open it if he wishes."

Thread Starter - "This issue has been resolved! You may re-open it if you are still having problems."

Other Users - "This issue has been resolved! If you have a similar issue, please create a new thread." (link)

Screenshot
-http://www.vblogetin.com/images/scre...ed_threads.jpg

Planned Updates
-Button to open/close thread
-$colspan option for modified threadbits
-Phrased
-Forum Chooser instead of using ForumIDs

akanevsky · #72 11-22-2006, 06:14 PM

Well, I removed the strpos bit on my installation because I want it to sort by open/closed first regardless of secondary sort order.

If you can make it work with subforums automatically, it would be nice. But to make it flexible (e.g. enable subforum inheritance in some forums but not others) you'll need to make a bitfield-based forum setting...

Been Told · #73 11-25-2006, 01:56 PM

Very, very usefull mod. Just installed it and works like a charm!

krazycivik · #74 12-07-2006, 12:31 AM

ok i have a question i have installed this hack but i dont see how it works i might be blind but if you can tell me how would be great ive installed it etc i ahve a forum for support ok now what? im at a losss

im runing vb 3.6.2

sinisterpain · #75 12-19-2006, 11:25 PM

Made template edits as instructed but do not get the open /Closed in the forum I created for suport. Am I missing something in the options as I only have a field for entering the forum ID which I did. And I edited the correct template for the style I am using. Running 3.6.4

Adrian Schneider · #76 12-28-2006, 09:07 PM

Sorry about the delayed update... been super busy.

krazycivik / sinisterpain, are you still having troubles?

sinisterpain · #77 12-28-2006, 09:21 PM

No, I am fine thanks

aquariumpros · #78 12-31-2006, 01:19 AM

Any news on the possibility of the "-Button to open/close thread" addition that was mentioned in the initial post?

Thanks again for an awesome hack!!

Adrian Schneider · #79 12-31-2006, 04:56 AM

It should be released within a day or so.

aquariumpros · #80 12-31-2006, 12:46 PM

Quote:

Originally Posted by SirAdrian

It should be released within a day or so.

Sounds great to me!!

Thanks again!

(lol - I'm AJ - you can't be AJ)...

Adrian Schneider · #81 01-02-2007, 12:32 AM

I'll upload it in a few hours...

I won't update the original post with it though, because the changes haven't been thoroughly tested. I'll be out of town for a few days afterwards, so after a good trial run and some possible fixes I will release it officially.

X vBulletin 3.8.12 by vBS Debug Information
Page Generation 0.09721 seconds Memory Usage 2,310KB Queries Executed 25 (?)
More Information
Template Usage: (1)SHOWTHREAD (1)ad_footer_end (1)ad_footer_start (1)ad_header_end (1)ad_header_logo (1)ad_navbar_below (1)ad_showthread_beforeqr (1)bbcode_quote (1)footer (1)forumjump (1)forumrules (1)gobutton (1)header (1)headinclude (1)modsystem_post (1)navbar (6)navbar_link (120)option (1)pagenav (1)pagenav_curpage (4)pagenav_pagelink (11)post_thanks_box (1)post_thanks_box_bit (11)post_thanks_button (1)post_thanks_javascript (1)post_thanks_navbar_search (1)post_thanks_postbit (11)post_thanks_postbit_info (10)postbit (11)postbit_onlinestatus (11)postbit_wrapper (1)spacer_close (1)spacer_open (1)tagbit_wrapper Phrase Groups Available: global inlinemod postbit posting reputationlevel showthread	Included Files: ./showthread.php ./global.php ./includes/init.php ./includes/class_core.php ./includes/config.php ./includes/functions.php ./includes/class_hook.php ./includes/modsystem_functions.php ./includes/functions_bigthree.php ./includes/class_postbit.php ./includes/class_bbcode.php ./includes/functions_reputation.php ./includes/functions_post_thanks.php Hooks Called: init_startup init_startup_session_setup_start init_startup_session_setup_complete cache_permissions fetch_threadinfo_query fetch_threadinfo fetch_foruminfo style_fetch cache_templates global_start parse_templates global_setup_complete showthread_start showthread_getinfo forumjump showthread_post_start showthread_query_postids showthread_query bbcode_fetch_tags bbcode_create showthread_postbit_create postbit_factory postbit_display_start post_thanks_function_post_thanks_off_start post_thanks_function_post_thanks_off_end post_thanks_function_fetch_thanks_start fetch_musername post_thanks_function_fetch_thanks_end post_thanks_function_thanked_already_start post_thanks_function_thanked_already_end post_thanks_function_fetch_thanks_bit_start post_thanks_function_show_thanks_date_start post_thanks_function_show_thanks_date_end post_thanks_function_fetch_thanks_bit_end post_thanks_function_fetch_post_thanks_template_start post_thanks_function_fetch_post_thanks_template_end postbit_imicons bbcode_parse_start bbcode_parse_complete_precache bbcode_parse_complete postbit_display_complete post_thanks_function_can_thank_this_post_start pagenav_page pagenav_complete tag_fetchbit_complete forumrules navbits navbits_complete showthread_complete
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