The Arcive of Official vBulletin Modifications Site.

Support Forums · **Released**: 10-22-2006

Description
This little number will take any specified forums (subforums optional) and modify them to seperate "open issues" from "closed issues". It's great for tracking which support issues are actually resolved.

The key here is letting users close their own threads. Under forum permissions, make sure you let users do this or it loses most of its usefulness.

I suggest having a sticky thread letting users know they CAN close their own threads. However, this is mostly covered by a SHOWTHREAD edit which will tell one of three messages to the viewer:

Staff - "This issue has been resolved! The thread starter may re-open it if he wishes."

Thread Starter - "This issue has been resolved! You may re-open it if you are still having problems."

Other Users - "This issue has been resolved! If you have a similar issue, please create a new thread." (link)

Screenshot
-http://www.vblogetin.com/images/scre...ed_threads.jpg

Planned Updates
-Button to open/close thread
-$colspan option for modified threadbits
-Phrased
-Forum Chooser instead of using ForumIDs

cyberoptik · #32 10-26-2006, 01:12 AM

I can't seem to find where to turn this hack on for a specific forum. I've looked under 'edit forum' but the setting is not there. Please help

.

Adrian Schneider · #33 10-26-2006, 01:16 AM

It's hidden away in the vB. Options (probably your newest setting group at the bottom).

Slyfox1 · #34 10-26-2006, 02:27 AM

Nice HACK, but it conflicts with the Seperate Normal/Sticky posts HACK

Adrian Schneider · #35 10-26-2006, 02:35 AM

It shouldn't really "conflict" but it will give you two bars... Disable the other hack in your support forums.

Slyfox1 · #36 10-26-2006, 02:42 AM

Quote:

Originally Posted by SirAdrian

It shouldn't really "conflict" but it will give you two bars... Disable the other hack in your support forums.

umm, I cant

There's only an one or off option..

Pitty, very usefull...

Adrian Schneider · #37 10-26-2006, 02:47 AM

Alter the 'Separate Sticky and Normal Threads' plugin (forumdisplay_complete), change the initial if block from this:

PHP Code:


			
if ($vbulletin->options['gosterx1']

to

PHP Code:


			
if ($vbulletin->options['gosterx1'] and !$vbulletin->options['openAtTop'])

Slyfox1 · #38 10-26-2006, 03:09 AM

Cheers..

Takkero · #39 10-27-2006, 02:11 PM

i installed this and i also trying to add the function i explain here:

https://vborg.vbsupport.ru/showthread.php?t=129805

ok.. i want it for guild status... but how about support status?

people when list all support threads can see (using the "colored gif" near thread) is the support solve the problem (green gif) or if not solve it (red gif). The new support threads have the yellow gif that means "we are working on it and will give an answere as soon as possible)

evenmonkeys · #40 10-27-2006, 11:29 PM

That's a really good idea. I like that. Simple but effective.

Adrian Schneider · #41 10-27-2006, 11:39 PM

I'll try to implement the planned updates this weekend, and also fix a bug that nobody has spotted yet.

X vBulletin 3.8.12 by vBS Debug Information
Page Generation 0.12598 seconds Memory Usage 2,315KB Queries Executed 25 (?)
More Information
Template Usage: (1)SHOWTHREAD (1)ad_footer_end (1)ad_footer_start (1)ad_header_end (1)ad_header_logo (1)ad_navbar_below (1)ad_showthread_beforeqr (2)bbcode_php (1)bbcode_quote (1)footer (1)forumjump (1)forumrules (1)gobutton (1)header (1)headinclude (1)modsystem_post (1)navbar (6)navbar_link (120)option (1)pagenav (1)pagenav_curpage (4)pagenav_pagelink (1)pagenav_pagelinkrel (11)post_thanks_box (1)post_thanks_box_bit (11)post_thanks_button (1)post_thanks_javascript (1)post_thanks_navbar_search (1)post_thanks_postbit (11)post_thanks_postbit_info (10)postbit (11)postbit_onlinestatus (11)postbit_wrapper (1)spacer_close (1)spacer_open (1)tagbit_wrapper Phrase Groups Available: global inlinemod postbit posting reputationlevel showthread	Included Files: ./showthread.php ./global.php ./includes/init.php ./includes/class_core.php ./includes/config.php ./includes/functions.php ./includes/class_hook.php ./includes/modsystem_functions.php ./includes/functions_bigthree.php ./includes/class_postbit.php ./includes/class_bbcode.php ./includes/functions_reputation.php ./includes/functions_post_thanks.php Hooks Called: init_startup init_startup_session_setup_start init_startup_session_setup_complete cache_permissions fetch_threadinfo_query fetch_threadinfo fetch_foruminfo style_fetch cache_templates global_start parse_templates global_setup_complete showthread_start showthread_getinfo forumjump showthread_post_start showthread_query_postids showthread_query bbcode_fetch_tags bbcode_create showthread_postbit_create postbit_factory postbit_display_start post_thanks_function_post_thanks_off_start post_thanks_function_post_thanks_off_end post_thanks_function_fetch_thanks_start fetch_musername post_thanks_function_fetch_thanks_end post_thanks_function_thanked_already_start post_thanks_function_thanked_already_end post_thanks_function_fetch_thanks_bit_start post_thanks_function_show_thanks_date_start post_thanks_function_show_thanks_date_end post_thanks_function_fetch_thanks_bit_end post_thanks_function_fetch_post_thanks_template_start post_thanks_function_fetch_post_thanks_template_end postbit_imicons bbcode_parse_start bbcode_parse_complete_precache bbcode_parse_complete postbit_display_complete post_thanks_function_can_thank_this_post_start pagenav_page pagenav_complete tag_fetchbit_complete forumrules navbits navbits_complete showthread_complete
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