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Shamil. · #11 08-15-2009, 08:03 PM

Quote:

Originally Posted by Lynne

The thing is that simple disabling a product does not necessarily turn it off completely. If there are file edits or template edits, then it can still cause the problem. The only real way to completely get rid of a product/modification to see if it was the problem is to uninstall the product, remove all files you uploaded, and undo any file edits and template edits. I would try doing that with those last couple of mods and see if that fixes the issue.

None of them added files to the instance, but I don't see any evidence of it editing the template either.

Lynne · #12 08-15-2009, 08:20 PM

Do you have a test forum that has this same issue? It would be easier for you to figure it out there cuz what you really should do is unintall, completely, your mods until you find the culprit. The three you listed above don't look like they would cause the problem, but obviously one of your modifications is if you can fix the problem by disabling them all. If I had to fix this without a test site, I guess I would grab a piece of scratch paper and list every mod, then go to every thread and list every file and change it makes, and then start by uninstalling all the easy ones and then the ones with added files or file changes until I found the problem mod.

Shamil. · #13 08-15-2009, 08:30 PM

Quote:

Originally Posted by Lynne

Do you have a test forum that has this same issue? It would be easier for you to figure it out there cuz what you really should do is unintall, completely, your mods until you find the culprit. The three you listed above don't look like they would cause the problem, but obviously one of your modifications is if you can fix the problem by disabling them all. If I had to fix this without a test site, I guess I would grab a piece of scratch paper and list every mod, then go to every thread and list every file and change it makes, and then start by uninstalling all the easy ones and then the ones with added files or file changes until I found the problem mod.

I do have a test site, however, these modifications aren't all installed. What seems to have fixed the problem is disabling:

Sidebar Polls
Send Message Auto-reply
SecureWorks (sorry IBxAnders)

To temporary resolve the issue whilst I clone this vB instance to my private development sandbox and resume investigation.

Lynne · #14 08-15-2009, 09:33 PM

Sometimes modifications conflict with each other, which may be the case with one of those. Being that the problem is regarding messages, I can't help but think it may have something to do with the Send Message Auto-reply mod. However, I don't have any experience with any of those mods, so I really don't know.

Shamil. · #15 08-16-2009, 02:45 AM

Quote:

Originally Posted by Lynne

Sometimes modifications conflict with each other, which may be the case with one of those. Being that the problem is regarding messages, I can't help but think it may have something to do with the Send Message Auto-reply mod. However, I don't have any experience with any of those mods, so I really don't know.

We've removed that because we no longer require it, we built that mod ourselves

Well now the problem has gone

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