The Arcive of Official vBulletin Modifications Site.

Support Forums · **Released**: 10-22-2006

Description
This little number will take any specified forums (subforums optional) and modify them to seperate "open issues" from "closed issues". It's great for tracking which support issues are actually resolved.

The key here is letting users close their own threads. Under forum permissions, make sure you let users do this or it loses most of its usefulness.

I suggest having a sticky thread letting users know they CAN close their own threads. However, this is mostly covered by a SHOWTHREAD edit which will tell one of three messages to the viewer:

Staff - "This issue has been resolved! The thread starter may re-open it if he wishes."

Thread Starter - "This issue has been resolved! You may re-open it if you are still having problems."

Other Users - "This issue has been resolved! If you have a similar issue, please create a new thread." (link)

Screenshot
-http://www.vblogetin.com/images/scre...ed_threads.jpg

Planned Updates
-Button to open/close thread
-$colspan option for modified threadbits
-Phrased
-Forum Chooser instead of using ForumIDs

Caerydd · #**152** 01-23-2008, 12:16 PM

Still love this. So simple and easy to use.

mystic10 · #**153** 02-20-2008, 04:54 PM

i just have one quick question..i love the simplicity but still want to know...i want to change the phrase open issues and closed issues...and want them in diffent color as well...where can i change --the code...not a coder so plz it would be kind if u can let me know

----update---
this is what u look for when u want to change open or close issues to whatever u want

$thread['heading'] = 'Open Issues';
$thread['heading'] = 'Closed Issues';

---need help still---

what do i need to do to change the color.
----end-------

request for future updates:
if color option can be given
ability to change the phrases open and closed issues per thread or make it universal..like setting a defualt

thanks again

bainsey · #**154** 02-20-2008, 05:26 PM

very nice indeed, thanks.

youradhere4222 · #**155** 02-20-2008, 09:03 PM

Was their ever an update to allow a button for users to close their thread?

I'd like a simpler way for a user to close a thread...

mystic10 · #**156** 02-24-2008, 11:51 PM

please anyone can tell me how to make open issue and close issue in color plz

Black Tiger · #**157** 03-13-2008, 11:14 PM

I got this tagged, going to try it tonight in the vb 3.7.0 b6 version, I'll keep you informed.

By the way.... If I get it working I also would like color issue things like Mystic10.

Black Tiger · #**158** 03-14-2008, 12:06 AM

Well I'm back, seems to work and I marked *installed*.

DieselMinded · #**159** 05-09-2008, 02:34 AM

I need the threads to close after 10 days with no reply

TIA

jdhf99 · #**160** 05-09-2008, 08:59 PM

I have a question, does this work with vb 3.7 yet?

Edit: Sorry, I installed it and it seems like it's working fine so far...

nocte · #**161** 06-25-2008, 04:53 PM

This mod does not work with vB 3.6.10

X vBulletin 3.8.12 by vBS Debug Information
Page Generation 0.07433 seconds Memory Usage 2,299KB Queries Executed 25 (?)
More Information
Template Usage: (1)SHOWTHREAD (1)ad_footer_end (1)ad_footer_start (1)ad_header_end (1)ad_header_logo (1)ad_navbar_below (1)ad_showthread_beforeqr (1)footer (1)forumjump (1)forumrules (1)gobutton (1)header (1)headinclude (1)modsystem_post (1)navbar (6)navbar_link (120)option (1)pagenav (1)pagenav_curpage (4)pagenav_pagelink (1)pagenav_pagelinkrel (11)post_thanks_box (1)post_thanks_box_bit (11)post_thanks_button (1)post_thanks_javascript (1)post_thanks_navbar_search (1)post_thanks_postbit (11)post_thanks_postbit_info (10)postbit (11)postbit_onlinestatus (11)postbit_wrapper (1)spacer_close (1)spacer_open (1)tagbit_wrapper Phrase Groups Available: global inlinemod postbit posting reputationlevel showthread	Included Files: ./showthread.php ./global.php ./includes/init.php ./includes/class_core.php ./includes/config.php ./includes/functions.php ./includes/class_hook.php ./includes/modsystem_functions.php ./includes/functions_bigthree.php ./includes/class_postbit.php ./includes/class_bbcode.php ./includes/functions_reputation.php ./includes/functions_post_thanks.php Hooks Called: init_startup init_startup_session_setup_start init_startup_session_setup_complete cache_permissions fetch_threadinfo_query fetch_threadinfo fetch_foruminfo style_fetch cache_templates global_start parse_templates global_setup_complete showthread_start showthread_getinfo forumjump showthread_post_start showthread_query_postids showthread_query bbcode_fetch_tags bbcode_create showthread_postbit_create postbit_factory postbit_display_start post_thanks_function_post_thanks_off_start post_thanks_function_post_thanks_off_end post_thanks_function_fetch_thanks_start fetch_musername post_thanks_function_fetch_thanks_end post_thanks_function_thanked_already_start post_thanks_function_thanked_already_end post_thanks_function_fetch_thanks_bit_start post_thanks_function_show_thanks_date_start post_thanks_function_show_thanks_date_end post_thanks_function_fetch_thanks_bit_end post_thanks_function_fetch_post_thanks_template_start post_thanks_function_fetch_post_thanks_template_end postbit_imicons bbcode_parse_start bbcode_parse_complete_precache bbcode_parse_complete postbit_display_complete post_thanks_function_can_thank_this_post_start pagenav_page pagenav_complete tag_fetchbit_complete forumrules navbits navbits_complete showthread_complete
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