Miscellaneous Hacks - Support Forums

Description
This little number will take any specified forums (subforums optional) and modify them to seperate "open issues" from "closed issues". It's great for tracking which support issues are actually resolved.

The key here is letting users close their own threads. Under forum permissions, make sure you let users do this or it loses most of its usefulness.

I suggest having a sticky thread letting users know they CAN close their own threads. However, this is mostly covered by a SHOWTHREAD edit which will tell one of three messages to the viewer:

Staff - "This issue has been resolved! The thread starter may re-open it if he wishes."

Thread Starter - "This issue has been resolved! You may re-open it if you are still having problems."

Other Users - "This issue has been resolved! If you have a similar issue, please create a new thread." (link)

Screenshot
-http://www.vblogetin.com/images/scre...ed_threads.jpg

Planned Updates
-Button to open/close thread
-$colspan option for modified threadbits
-Phrased
-Forum Chooser instead of using ForumIDs

[LouiseDM]

umm i have that mod installed as well still no luck on any change

i get the msgs

Notice: This issue has been resolved! The thread starter may re-open it if he wishes.

etetc

its just not separating the closed to open ones

[anwar.abdullakh]

Oh nice idea...but I have a question...

I have currently this mod installed on my board: https://vborg.vbsupport.ru/showthread.php?t=149214

^^this enables the moderators to mark threads as solved etc...(and it gets auto locked).

I would just like to separate "open issues" from "closed issues"/Solved as shown in the ss. Is it possible??

[GrendelKhan{TSU]

Originally Posted by skepticality

OK,

I installed, no errors, everything that is NORMAL in my forums works fine... but there are basically NO changes. I double checked the modifications in the templates, I did all of them, they are there. I put the support forum in the options to be only the 1 ID just to make sure, but no matter which forum I am in there is zero change.

I must be doing something wrong... I even went back and made the #1 forum have all the right permissions and everything...

Something else I should look at? :|

You can see the forum I am putting this on here:

http://www.skepticality.com/vboard/

Just to make it work without a question of having the correct forum enabled... I put it on the FIRST forum in the system... Cause, I have always had issues with finding which forum has what number...

D.

D.

exact same problem. was there a resolution to this?
please post if there was!

I got a brand new boards (not open yet) with few add-ons (prepping it for importing my other boards) :/

3.6.8 patch2

[LouiseWilson]

Thats what its ment to do but don't abit disappointing, i wish i knew

[Antivirus]

you won't notice much of a difference either unless you have some open & closed threads in that specific forum

[LouiseDM]

That's not the point if i wanted that i could just take off the mod and do it normally
If there is any one willing to update this im willing to provide payment to a genuine coder

I would look at it myself but i don't have the time to sit there testing it out

[Brandon Sheley]

wow, nice hack

I don't see how I let this one slip by..lol

[GrendelKhan{TSU]

Originally Posted by Antivirus

you won't notice much of a difference either unless you have some open & closed threads in that specific forum

I do. I don't see any difference.

edit.. AHHHHH. nvm. close a thread and it started showing.

[LouiseDM]

i dont think ill go sulk now

[pxd]

Seems to be working fine on 3.7.0 beta3. Thanks for the mod!