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Version: 1.00, by Adrian Schneider Adrian Schneider is offline
Developer Last Online: Nov 2022 Show Printable Version Email this Page

Category: Miscellaneous Hacks - Version: 3.6.2 Rating:
Released: 10-22-2006 Last Update: Never Installs: 274
Uses Plugins Template Edits
 
No support by the author.

Description
This little number will take any specified forums (subforums optional) and modify them to seperate "open issues" from "closed issues". It's great for tracking which support issues are actually resolved.

The key here is letting users close their own threads. Under forum permissions, make sure you let users do this or it loses most of its usefulness.

I suggest having a sticky thread letting users know they CAN close their own threads. However, this is mostly covered by a SHOWTHREAD edit which will tell one of three messages to the viewer:

Staff - "This issue has been resolved! The thread starter may re-open it if he wishes."

Thread Starter - "This issue has been resolved! You may re-open it if you are still having problems."

Other Users - "This issue has been resolved! If you have a similar issue, please create a new thread." (link)


Screenshot
-http://www.vblogetin.com/images/scre...ed_threads.jpg

Planned Updates
-Button to open/close thread
-$colspan option for modified threadbits
-Phrased
-Forum Chooser instead of using ForumIDs

Show Your Support

  • This modification may not be copied, reproduced or published elsewhere without author's permission.
Благодарность от:
shadowfax3

Comments
  #122  
Old 07-15-2007, 02:32 PM
LewisAinslie LewisAinslie is offline
 
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Im getting an error when trying to view a ticket
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  #123  
Old 07-15-2007, 03:48 PM
Censtudios Censtudios is offline
 
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Ticket? what are you talking about

and can someone finally answer my question? im getting pissed off at this
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  #124  
Old 07-15-2007, 04:49 PM
RedGTiVR6 RedGTiVR6 is offline
 
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getting pissed doesn't make people want to help...
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  #125  
Old 07-15-2007, 04:56 PM
LewisAinslie LewisAinslie is offline
 
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Sorry it posted onto the wrong topic by accident
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  #126  
Old 07-15-2007, 06:10 PM
adonfun adonfun is offline
 
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Looks like a great mod I can use.

Can anyone confirm if it works with 3.6.7 ?
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  #127  
Old 07-15-2007, 07:31 PM
Censtudios Censtudios is offline
 
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someone already confirmed it works with 3.6.7 (read the replies before asking)

but somehow people are getting bugged....

(and nobody wants to help them...)

I need help cause ive been looking for this for ages now, finally found it and it doesnt even work....
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  #128  
Old 07-15-2007, 08:37 PM
cameron1991 cameron1991 is offline
 
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Great mod! Just wanted to confirm that it works great on VB v 3.6.7
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  #129  
Old 07-15-2007, 11:51 PM
adonfun adonfun is offline
 
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Thanks for the confirmation. I must have overlooked it..
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  #130  
Old 07-16-2007, 08:01 AM
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SuperTaz SuperTaz is offline
 
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Just what I needed. Thank you. Installed
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  #131  
Old 08-01-2007, 05:18 PM
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Derekclarke Derekclarke is offline
 
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how do i set the Groups i want to be able to view the support Tickets?
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