I think I've had enough

[vBulletin THEN DAYLIGHT]

I must admit that when I got my lisence I was quite excited about vb.org and what will offer me. And I have been rather disapointed. The number of mods available is fantastic, I don't have a problem with that, it is the fact I have had a lot of trouble getting help and feedback on things.

I have posted several threads asking for help and feedback on various things and they have all pretty much been ignored. You try asking the same question at vb.com and they keep telling you to come back here. That tells me that this place has an obligation to offer vBulletin customers quality support with modifying their forum, something I haven't been very happy with and it doesn't make a good impression for Jelsoft.

Perhaps look into getting more dedicated support staff? You can't rely on members to be offering support as the vast majority don't know coding, hence why they come here in the first place.

[Paul M]

Originally Posted by Chris M

Members already have a liason to the staff - amykhar

I'm just a bit curious - was this meant in humour ?

Just wondering because I would not consider her a liason, even though I know she seems to have some strange status here which I've never quite understood (allowing her access to staff forums ?).

[hambil]

Originally Posted by Paul M

I'm just a bit curious - was this meant in humour ?

Just wondering because I would not consider her a liason, even though I know she seems to have some strange status here which I've never quite understood (allowing her access to staff forums ?).

If we're supposed to be talking to amy so she can talk to the staff on our behalf, it would be nice to know that

[Boofo]

No, sir, Chris was serious and accurate.

[Freesteyelz]

Originally Posted by vBulletin THEN DAYLIGHT

You try asking the same question at vb.com and they keep telling you to come back here. That tells me that this place has an obligation to offer vBulletin customers quality support with modifying their forum, something I haven't been very happy with and it doesn't make a good impression for Jelsoft.

The vB.com staff do not tell customers that they'll find the answers if they come to vB.org. By linking to vB.org they're giving vB customers an option to explore modding routes.

From what I understand, vB.com staff are employees of Jelsoft while vB.org consists of volunteers. Jelsoft's obligation is to support the core product while vB.org's purpose is to extend it. The protocol for the two are different.

[cinq]

And to think I was alone with these sentiments when I decided to throw in the towel here at vb.org sometime back, albeit without a farewell thread.

I personally get better respect and am more valued when I get paid for my work, so that's what I am doing now.

In any case, perhaps change is on the horizon. If only for the sake of the community at large.

[jilly]

I completely agree with going commercial. I think that good well-tested hacks are worth paying for.

I've paid quite a few people here for the hacks they've done, or bought their branding-free option as a way to show my thanks - I totally appreciate the hard work the coders here do, and I believe there is nothing wrong with asking for some compensation for the code.

And in fact, I pay for the branding-free option, but still leave the branding in, because I want to promote that hack and it's creator to any other vb person who may come by my site, and who might see it and be interested.

I deeply appreciate all the coders here ((HUGS))

[Tony G]

So for Coders to get the "recognition" they want, money will fix the job? That ain't recognition at all.

poolking - On your post on page 3, I never said being nasty was professional. I said being nice wasn't the only form of professionalism there is, and then I said replying to suggestions made, good and bad, is professional as well instead of ignoring them.

And Brad is right. It's negative posts, negative thinking, and blaming every single problem on the staff that is ruining the atmosphere on the forum. If people want this forum to improve, I think a lot of people need to change their attitudes around here - to stop being so critisizing of everything staff post, to support staff decisions as well as critisise them in a non-abusive way, to accept when decisions are rejected, and so on. If the community does this, vB.org will become a lot of a better place.

vBulletin THEN DAYLIGHT - Support here is never guarenteed. There are so many questions asked here every day its impossible for all to be answered. As well as that, I'd say.. 60 or 70% never include enough or the right information for someone to support. Once again, another thing that can't be completly blamed on Jelsoft or the volunteering staff.

[Roms]

Originally Posted by Tony G

Support here is never guarenteed. There are so many questions asked here every day its impossible for all to be answered. As well as that, I'd say.. 60 or 70% never include enough or the right information for someone to support. Once again, another thing that can't be completly blamed on Jelsoft or the volunteering staff.

I'm sure there are many others willing to volunteer thier time, perhaps the staff should make look into adding a few more people.

[Tony G]

Members don't need to be moderators to support... if anything, its people who have the dedication to support without needing a status to do it that would be looked highly upon for future moderators.