[Help] I not have permission to download files..

[Neotales]

Hey People!

I'm have a true licence, of vBulletin.. But i dont like the Oficial Forum..

As I found this, decedid to register me!

But always that I try to see some image, or any thing, as attached and downloads, I do not obtain, giving always this error to me:

Neotales, you do not have permission to access this page. This could be due to one of several reasons:

Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.

I would like to obtain to have permission to make downloads, please!!!

Thankx to All.

[Brad]

Neotales,

You are currently showing up as unlicensed. To be able to download hacks and/or receive support here at vBulletin.org, we ask you to please click here (vB-germany users click here) and enter your email address, to show us that you are licensed.

You will need to use your customer number and password (which will be in the email you got when you paid for your license) to access that page. Please note that your email is case sensitive. The update of your account may take up to one hour.

Thank you.

[Neotales]

Ok, but i'm have a problem with my account in vB, because i forgot my password... Because, me have a licence, and in next day of i purchase the license, i download the vB forum, and so far, I was never more there.
Seen the one that were in 2/3 months, and even today, e do not have nothing update!

The e-mail of sign up, i already do not have access, because the email account was hacked by one team..

What I make now? I cannot prove itself, with file of vb that he is true?

Thanks.

[Brad]

You will need to e-mail sales@vBulletin.com, they will be able to help you recover your customer number and password.