That is pretty much a vB integrated help desk system. Since 75% of the emails requested are from members who cannot login I need a system that can is integrated with incoming email also and has security that requires a help desk ticket number and email for a non-member to deal with the system. That one would work great for internal requests. (I get all the functionality I need from osTicket), I was just looking for a way to link and run common tasks via url. Imagine clicking a link from you cell phone to change a user's setting (password protected link of course).
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03-12-2005, 03:20 AM
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