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  #1  
Old 08-02-2002, 10:56 AM
Ellen Ellen is offline
 
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Default *gasping* Help! Who'll be the nicest person of the world?
I'm desparate and I know I should try to make this *shivers* story short. Our gkaddicts board is down, the only tech admin has quit a few weeks ago, the other doesn't know what to change or how since he hasn't got a connection to the Net at this moment. I am treasure; I can reach the cPanel... but that's it.
Other places I go for Support don't let me in for some dark reason; but fact is: we do need help!
Error is:
Warning: Access denied for user: 'gk@localhost' (Using password: YES) in /home/gk/public_html/forum/admin/db_mysql.php on line 38

You'd have my sincere forever gratitude of you are willing to help me out: just I am Dutch and a big nono on this stuff. (I always believed I had paid vBullitin for help but apparantly they don't?)
Just any info will be most welcome!
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  #2  
Old 08-02-2002, 11:01 AM
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Apparently you no longer have access to you database.
Concact you host and ask what is going on...
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Old 08-02-2002, 11:07 AM
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Thanks Sparkz... *blush* but I don't know how to do that even? I always believed that was vBulletin?
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Old 08-02-2002, 11:40 AM
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Ellen, please go to this page and enter your username, to show you are licensed. (you will need to use your customer number and password to access that page)
Thank you.
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  #5  
Old 08-02-2002, 11:55 AM
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That's the part of the whole mess I am in right now: it doesn't accept the only one I have! (Have been trying that for the last 2/3 days)Something is REALLY messed up and I don't know whom to contact anymore but this site (which I am greatfull of it is here!)
If it's going to cost money (hopefully not too much but...) I need to get at the bottom of this mess! I don't even know it's NoMonthlyfees or vBulletin I need to ask!
*bashes Dutch head against monitor*
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  #6  
Old 08-02-2002, 12:01 PM
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Email support@vbulletin.com with the customer information you are trying to use, I'll make sure someone sees it.
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  #7  
Old 08-02-2002, 12:07 PM
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*weak smile* thank you, I'll try that once again (and pray for a patient person to help me out there! )

*wipes sweat from forehead* done...*sits quietly and all nervous in her corner of no computer knowledge*
I swear I'll try to get myself a computer-language speed course after all this!
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