R.I.P..... The end is here

[In Omnibus]

Originally Posted by Mark.B

I can't really blame them for not doing so. Whenever anyone's tried this in the past, the disgusting abuse, insults and even threats they end up receiving beggars belief.

I don't doubt that in the least. It's certainly not productive to have such discussions. By the same token it's unproductive to have Wayne Luke and the rest of the IB Staff be a human firewall for the higher ups. There is such a thing as constructive criticism. How can any company supply software which meets customer demand if they don't know what customers demand? This is the mistake that's been repeated with this software. Some three letter acronym thought it would be a good idea to use the latest technology. Let's call him the Chief Technology Officer. He ran this by another three letter acronym. Let's call him the Chief Executive Officer. They discussed the development costs with a third three letter acronym. Let's call him the Chief Financial Officer. Then the concept was passed through the ultimate arbiter of three letter acronyms. Let's call him the EVP. The Executive Vice-President Of Things And Stuff.

The decisions were made by a bunch of Chiefs and no Indians. The Indians are the ones using the product. Obviously, the Chiefs are never going to like everything the Indians have to say. That's why there are still limits to the right to free speech. Because the Chiefs are not going to like what the Indians have to say. The kings are not going to like that the barons want rights. They still need to hear it. If you have no subjects you're an emperor with no crown, no kingdom, and no clothes.

No one is saying IB is obligated to agree with the wishes of its customer base at every turn. It can't agree with its customer base on anything when it doesn't even know or care what its users want in the product BEFORE they purchase it. Good software companies don't supply something not in demand and then leave it to their developers to fix it.

Good companies figure out for what there is a market by asking the market. We, the customers, are the market. It's not about venting or justice. It's good business.