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  #1  
Old 10-14-2017, 09:13 PM
gsmuit gsmuit is offline
 
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Default can not login admincp vbulletin 5.3.3 is a instalation new

i try

Go into the do_not_upload folder in the zip file. Upload the tools.php file to the install directory on your server. Run the tools.php file in your browser and select the options to reset the cookie domain and cookie path. Then run the option to reset admin access for your user. That should fix this.

not solvel problem

try this link also
https://www.vbulletin.com/forum/foru...gin-to-admincp

and as a user if I can login

please check video not login admincp

video my forum not login admin cp please check and help me
https://www.youtube.com/watch?v=yPSl...ature=youtu.be
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  #2  
Old 10-18-2017, 07:50 PM
gsmuit gsmuit is offline
 
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please helpme

I've problem I can't login to admincp,
when i but the username and pass it's accept but it's return me to the login page again
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  #3  
Old 10-19-2017, 12:13 AM
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Brandon Sheley Brandon Sheley is offline
 
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likely your cookies..

have you done everything here

https://www.vbulletin.com/forum/foru...76#post3449176 (although that's for vb"4", I'd think it would apply to vb5)

tried other browsers?
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  #4  
Old 10-19-2017, 11:43 AM
gsmuit gsmuit is offline
 
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yes i did do but the strange thing is that it is hostin new installation sometimes I can enter as user but expel me when browsing the forum
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  #5  
Old 10-19-2017, 12:34 PM
alfreema alfreema is offline
 
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Since it's vb5, after running tools.php and resetting your cookie path and cookie domain, you must log into the regular site FIRST before logging into the AdminCP. Make sure you log into the site after performing the reset with tools.php.
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  #6  
Old 10-19-2017, 03:14 PM
gsmuit gsmuit is offline
 
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Quote:
Originally Posted by alfreema View Post
Since it's vb5, after running tools.php and resetting your cookie path and cookie domain, you must log into the regular site FIRST before logging into the AdminCP. Make sure you log into the site after performing the reset with tools.php.
I have already done it but it does not work to what I wrote mention what I already tried
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  #7  
Old 10-20-2017, 04:42 AM
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Brandon Sheley Brandon Sheley is offline
 
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Do you have ticket support at vbulletin.com?
Might want to have them take a look or if you catch me online I can see also.
I'm sure it's a small setting, usually symptoms like that are from incorrect cookies.
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  #8  
Old 10-21-2017, 04:20 PM
gsmuit gsmuit is offline
 
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vbulletin does not respond and created ticket but does not respond and tried everything they say before and solves nothing
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  #9  
Old 10-21-2017, 07:24 PM
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RichieBoy67 RichieBoy67 is offline
 
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I am not very familiar with Vb5 but on Vb4 I would suggest going into phpadmin and manually checking your urls.

If tools.php didn't work I would try another browser because your problem may be cached. You can also change the cookie prefix.

Did you change anything with htaccess or file permissions?
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  #10  
Old 10-22-2017, 11:44 PM
gsmuit gsmuit is offline
 
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Quote:
Originally Posted by RichieBoy67 View Post
I am not very familiar with Vb5 but on Vb4 I would suggest going into phpadmin and manually checking your urls.

If tools.php didn't work I would try another browser because your problem may be cached. You can also change the cookie prefix.

Did you change anything with htaccess or file permissions?

is instalation new nothing is moved
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