Our forum got a 500 error

[FSG]

So I was going to install a plugin for spambots, I got the xml from a close friend.
It's called Spam Assassin, after I installed that one, my forum is not accesable.

I've been struggling with this issue for the past three hours now.
I am actually about to reinstall the whole forum, but I don't feel like doing it due to our rulebooks and everything.
Can someone please help me with the issue?

[MarkFL]

Were there any additional files included with the product that need to be uploaded to your server, and if so, did you upload them to the correct place?

[FSG]

Originally Posted by MarkFL

Were there any additional files included with the product that need to be uploaded to your server, and if so, did you upload them to the correct place?

Yeah I did upload them, but after the error I removed them.
Want me to reupload them?

[MarkFL]

Well, those files need to be there for the product to work properly, but I don't know if they need to be there in order for the forum to function with the product installed...I'm not familiar with this product.

Are you certain you uploaded the additional files to the correct place?

If all else fails, you can disable your plugins by adding the following line to your config.php file directly below the opening <?php tag:

PHP Code:

define('DISABLE_HOOKS', true); 


Then you can go into your AdminCP and disable the offending product. Once done, then comment out the line you added:

PHP Code:

//define('DISABLE_HOOKS', true); 


[FSG]

Originally Posted by MarkFL

Well, those files need to be there for the product to work properly, but I don't know if they need to be there in order for the forum to function with the product installed...I'm not familiar with this product.

Are you certain you uploaded the additional files to the correct place?

If all else fails, you can disable your plugins by adding the following line to your config.php file directly below the opening <?php tag:

PHP Code:

define('DISABLE_HOOKS', true); 


Then you can go into your AdminCP and disable the offending product. Once done, then comment out the line you added:

PHP Code:

//define('DISABLE_HOOKS', true); 


Where is the config.php located again?

[Max Taxable]

Originally Posted by FSG

[CENTER]So I was going to install a plugin for spambots, I got the xml from a close friend.
It's called Spam Assassin

Is it this?

https://vborg.vbsupport.ru/showthread.php?t=315768

[MarkFL]

Originally Posted by FSG

Where is the config.php located again?

It will be in your "includes" folder.

[FSG]

Originally Posted by MarkFL

It will be in your "includes" folder.

Thank you!

Originally Posted by Max Taxable

Is it this?

https://vborg.vbsupport.ru/showthread.php?t=315768

Yes sir.

--------------- Added [DATE]1490471168[/DATE] at [TIME]1490471168[/TIME] ---------------

Fixed it, the error was with the xml that uploaded it was corrupted.