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  #1  
Old 12-12-2016, 03:35 PM
XYZ500 XYZ500 is offline
 
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Default Users unable to login

The host was trying to install SSL on the site yesterday and maybe that has caused this issue. But we're unable to pin point what exactly is causing this. Users are unable to login. When they enter login details and click login, the page refreshes but they don't get logged in.

Any ideas what exactly could be causing this issue?
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  #2  
Old 12-12-2016, 03:41 PM
Dave Dave is offline
 
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Are the URL settings in the AdminCP of vBulletin updated to point to the HTTPS protocol of your site?
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  #3  
Old 12-12-2016, 03:44 PM
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RichieBoy67 RichieBoy67 is offline
 
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If your urls are changed in the admin panel as Dave mentioned than try using tools.php to reset your cookies.

Also make sure you did not forget to change your htaccess to redirect to the new url.
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