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  #1  
Old 05-25-2015, 05:36 PM
XYZ500 XYZ500 is offline
 
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Default Advertising > Manage ads page vanished. Please help.

AdminCP > Advertising > Manage ads page vanished.

It was perfectly fine about a few days ago since I last accessed it. I have been using this area of vB for years to add/remove banners. Now today I try to access it and its just gone.

http://prntscr.com/79bkxu

Please help. My new advertiser is waiting for me to put up the banner.
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  #2  
Old 05-25-2015, 09:47 PM
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Lynne Lynne is offline
 
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I would check your error_logs (if you don't know where they are, ask your host) first to see if there is something there at the time that you try to access that page.

I'd also ask your host if they have changed anything on the server around the time this problem occurred.

Lastly, here is a page from the manual about troubleshooting blank or 'white' pages and you should go through the full list if neither of the suggestions above helped: https://www.vbulletin.com/docs/html/blank_pages
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  #3  
Old 05-26-2015, 11:33 AM
XYZ500 XYZ500 is offline
 
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Quote:
Originally Posted by Lynne View Post
I would check your error_logs (if you don't know where they are, ask your host) first to see if there is something there at the time that you try to access that page.

I'd also ask your host if they have changed anything on the server around the time this problem occurred.

Lastly, here is a page from the manual about troubleshooting blank or 'white' pages and you should go through the full list if neither of the suggestions above helped: https://www.vbulletin.com/docs/html/blank_pages
If I reupload all vB files from the last files backup I took, will that fix the issue?
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  #4  
Old 05-26-2015, 11:58 AM
ForceHSS ForceHSS is offline
 
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If you have adblocker installed on firefox you will see a blank page
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  #5  
Old 05-26-2015, 12:56 PM
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RichieBoy67 RichieBoy67 is offline
 
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Well for now you can add the customer ads manually by going into the templates, Ad Location Templates I believe. Just add the code there for now.
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  #6  
Old 05-26-2015, 03:45 PM
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SaN-DeeP SaN-DeeP is offline
 
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Try following:
Try re-installing your browser software.
Open the Manage Ads link in new window (not same tab etc.)
Open the Manage Ads link in same tab OR new window in another browser..

If nothing works.
As Lynee suggested above do needful..
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  #7  
Old 05-26-2015, 06:12 PM
XYZ500 XYZ500 is offline
 
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Hey all.

It was adblocker. Disabling it solved the problems. Thanks a ton everyone.
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  #8  
Old 05-26-2015, 06:16 PM
ForceHSS ForceHSS is offline
 
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Quote:
Originally Posted by ECZ View Post
Hey all.

It was adblocker. Disabling it solved the problems. Thanks a ton everyone.
You are welcome
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  #9  
Old 05-26-2015, 06:18 PM
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SaN-DeeP SaN-DeeP is offline
 
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Suprisingly a very good solution, but an adblocker only blocks advertisements and not the place-holders.
Example: I am running 1 advertisement which is blocked by some adblocker addon/software it will allow to load entire page.. but only remove the advertisements..

Anyways, glad works for you
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  #10  
Old 05-26-2015, 08:39 PM
ForceHSS ForceHSS is offline
 
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You do have the option to not block any site you want with adblocker
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