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  #1  
Old 03-21-2015, 09:46 PM
RavenDelana RavenDelana is offline
 
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Default Imported Members showing as Guest - Empty profile

I'm new to this, so forgive me if this isn't clear.

I had someone import users to my new forum using a script. Those users show up in the system, are able to login and post, but have the following issues:

It seems as though, when they post they are presented as though they are not logged in users.
  • On a post, their User Info shows a User title of Guest. So, they are not clickable, the member action drop down does not display, nor does their online status.
  • They are also unable to edit their profile field such as Bio, interest, location. In fact, when I go to Users>Search Users> they appear in the list, but when I enter their profile it is completely empty.

Is there any way to fix this?
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  #2  
Old 03-21-2015, 10:14 PM
kh99 kh99 is offline
 
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My guess is that a row was inserted into the user table for each user, but there also needs to be a row added in the userfield and usertextfield tables. They need to have matching userids, but the rest of the columns can have the default value.
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Old 03-21-2015, 10:20 PM
kh99 kh99 is offline
 
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Oh, you might try using Maintenace > General Update Tools > Fix Broken User Profiles (in the admincp), I think that may fix the problem.
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  #4  
Old 03-21-2015, 10:30 PM
RavenDelana RavenDelana is offline
 
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Quote:
Originally Posted by kh99 View Post
Oh, you might try using Maintenace > General Update Tools > Fix Broken User Profiles (in the admincp), I think that may fix the problem.
Thanks so much! Before I try this, is there any chance it would make things worse?? Like deleting users or the like?
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Old 03-21-2015, 10:42 PM
kh99 kh99 is offline
 
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Well, to be perfectly safe (well, as much as possible with this kind of stuff ) you should back up the database before trying it, but it should be ok.
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Old 03-21-2015, 10:47 PM
RavenDelana RavenDelana is offline
 
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It worked!!!! Thank you a million times!
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  #7  
Old 03-22-2015, 01:49 AM
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HM666 HM666 is offline
 
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Quote:
Originally Posted by kh99 View Post
Oh, you might try using Maintenace > General Update Tools > Fix Broken User Profiles (in the admincp), I think that may fix the problem.
Yeah that was what I was gonna suggest. It fixes so many wonderful things! LOL
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