SSL subscription issue

[HM666]

Originally Posted by angemon

what I'm asking too is where to find that in my paypal account , since I haven't add any website in my paypal account , so where can I find links so I can change it from http to https

Do you have the old PayPal layout or the new one?

[kh99]

The Payment API tests in the admincp only check to see if your server can connect to paypal, and not the other way around. I don't know the details of how the payment system works so I don't know if it always connects the other way (paypal to your server) or what happens if it can't.

It looks to me like the url that paypal should connect to is sent with the initial communication, so that's probably why you never had to set that. The code uses the bburl setting which you've no doubt changed to https already (It's "Forum URL" in the settings"), so I doubt that's it. But there could be other issues with SSL. This is all speculation and I know it doesn't help much.

[HM666]

Sometimes in PayPal you HAVE to set that URL. Or at least it makes it where you do not have any problems in the future. PayPal is sometimes tricky and will do really strange things for no reason.

[angemon]

Originally Posted by HM666

Do you have the old PayPal layout or the new one?

I had this look 2 years ago , still the same
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Originally Posted by HM666

Sometimes in PayPal you HAVE to set that URL. Or at least it makes it where you do not have any problems in the future. PayPal is sometimes tricky and will do really strange things for no reason.

is it this one

[HM666]

Login go to Merchant Services > Process Orders > Instant Payment Notification click the link below that heading. Mine is labeled "Learn More" Then you will set your IPN to be your https url and save there. I "think" that is the only place you change it, its been quite awhile since I've played in there.

EDIT: just saw your edited post yeah you can try to change it there as well. But that is the URL that PayPal will return you to after a payment has been made. So in effect what that does is if you have a custom page that says thanks for the donation/payment etc then you use that page as the return URL. It really should have no bearing on your usergroups having problems.

[angemon]

Originally Posted by HM666

Login go to Merchant Services > Process Orders > Instant Payment Notification click the link below that heading. Mine is labeled "Learn More" Then you will set your IPN to be your https url and save there. I "think" that is the only place you change it, its been quite awhile since I've played in there.

EDIT: just saw your edited post yeah you can try to change it there as well. But that is the URL that PayPal will return you to after a payment has been made. So in effect what that does is if you have a custom page that says thanks for the donation/payment etc then you use that page as the return URL. It really should have no bearing on your usergroups having problems.

Is it this one , I've just put my website link (it wasn't there) , are you sure that will solve the issue!?
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EDIT: after testing , still not working , usergroup doesn't change , even that I've received the money

--------------- Added [DATE]1420497420[/DATE] at [TIME]1420497420[/TIME] ---------------

Originally Posted by HM666

Login go to Merchant Services > Process Orders > Instant Payment Notification click the link below that heading. Mine is labeled "Learn More" Then you will set your IPN to be your https url and save there. I "think" that is the only place you change it, its been quite awhile since I've played in there.

EDIT: just saw your edited post yeah you can try to change it there as well. But that is the URL that PayPal will return you to after a payment has been made. So in effect what that does is if you have a custom page that says thanks for the donation/payment etc then you use that page as the return URL. It really should have no bearing on your usergroups having problems.

EDIT: after testing , still not working , usergroup doesn't change , even that I've received the money

[kh99]

Wouldn't the url be https://removed.com/payment_gateway.php?method=paypal ?

ETA: actually, from the developers docs:

Note: The IPN message will always be sent to your notification URL unless receiving IPNs have been disabled. Even though you have not enabled receiving IPN messages in your Profile or you have reset your preference by turning off IPN messages, PayPal still sends IPN messages to the notification URL you specify for a specific payment. IPN messages not sent because you disabled the preference in your Profile will appear in the IPN history when you enable receiving IPNs. After they appear in the history, you can choose whether or not to resend them.

So, since the vb code includes the URL for each specific payment, I would think you'd want to leave that setting at "Do Not Receive IPN Messages". Are you able to look in the IPN history they mention?

I don't know anything about cloudflare, but is it possible to temporarily turn it off to see if that makes any difference?

[ozzy47]

Check out, your server's access logs and see if it is actually trying to access your site, should look something like this, 123.0.21.3 - - [28/Aug/2012:21:29:57 +0100] "POST /payment_gateway.php HTTP/1.0" 200 - "-" "-", and then check your sites error log and see if you see something like this, [Tue Aug 28 21:29:57 2012] [error] [client 123.0.21.3] client denied by server configuration:

[angemon]

Originally Posted by kh99

Wouldn't the url be https://removed.com/payment_gateway.php?method=paypal ?

ETA: actually, from the developers docs:


So, since the vb code includes the URL for each specific payment, I would think you'd want to leave that setting at "Do Not Receive IPN Messages". Are you able to look in the IPN history they mention?

I don't know anything about cloudflare, but is it possible to temporarily turn it off to see if that makes any difference?

tried your suggestion , and still not working .
also even after pausing cloudflare it didn't work , so I really don't know .

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Originally Posted by ozzy47

Check out, your server's access logs and see if it is actually trying to access your site, should look something like this, 123.0.21.3 - - [28/Aug/2012:21:29:57 +0100] "POST /payment_gateway.php HTTP/1.0" 200 - "-" "-", and then check your sites error log and see if you see something like this, [Tue Aug 28 21:29:57 2012] [error] [client 123.0.21.3] client denied by server configuration:

I haven't done yet what you told me , but I've just seen something weird on the transaction logs

[ozzy47]

In setting up paid subscriptions for the first time there is a lot that can go wrong. A common problem is that payments are received but vBulletin doesn't register the payment and doesn't change the user's group memberships appropriately. Here are several things you can check based on my experience troubleshooting these problems.

1) Make sure your paypal emails are correct and that they are entered exactly the same as in your paypal account. Note that these emails are known to be case sensitive:

Admin CP -> Paid Subscriptions -> Payment API Manager -> Edit

2) Make sure the test communication is working:

Admin CP -> Paid Subscriptions -> Test Communication

3) Make sure you heed the warnings on this page:

http://www.vbulletin.com/docs/html/m...scriptions_add

Warning:
Do not change the cost of a Subscription if a recurring payment is currently in use, these payments will fail to update.

Warning:
Do not set a Paypal subscription to greater than 100 days. Use the months or years options to set subscriptions greater than 100 days.

Also note that the duration of a paid subscription cannot exceed a time that would put the expiration date past the year 2037 as that is the highest complete year that can be represented by a 32 bit integer timestamp. PHP is currently limited to 32 bit integers.

4) Make sure your forum directory is not behind a htaccess login because that will prevent paypal from accessing the callback URL.

5) Make sure your forum URL is correct as that is used to build the callback URL:

Admin CP -> vBulletin Options -> Site Name / URL / Contact Details -> Forum URL

If this is your forum:

http://www.vbulletin.com/forum/

...then the forum URL should be set to:

http://www.vbulletin.com/forum (no ending slash)

6) And if you are specifying the IPN URL in your paypal account then make sure that is correct. If this is your forum:

http://www.vbulletin.com/forum/

Then the IPN URL should be:

http://www.vbulletin.com/forum/payment_gateway.php?method=paypal

7) Login to paypal.com and make sure you are actually receiving the money from the purchases. Make sure the transactions are marked as "completed." Also, make sure your paypal account is not configured to require your approval for incoming payments. Otherwise the payments won't complete until you approve them.

__________

If it still doesn't work then it might be due to some customizations on your forum. You can determine this by temporarily removing your customizations to see if the problems goes away. Try to reproduce it on a default style:

Admin CP -> Styles & Templates -> Style Manager -> [Add New Style]

Create a new style with no parent. Then click that style's name in the Style Manager to view your forum with that style.

If you still have the problem then try disabling your plugins:

Admin CP -> vBulletin Options -> Plugin/Hook System

Also run a file check to look for customized files:

Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions