Hi Paul, on another note, why would vbulletin send an email telling the customer to post in the paid services here? I've never had one and im sure (or fairly sure) that no-one else has, doesn't is sound odd to you?
People put in tickets asking for customizations and we have to tell them that we don't help with customizations. We then tell them they may want to hire someone and one place they are allowed to post to hire someone is in the Paid Requests area here.