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  #11  
Old 11-10-2013, 05:02 PM
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ozzy47 ozzy47 is offline
 
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I thought so, try adding this to your htaccess file:

Code:
<IfModule mod_security.c>
   SecFilterEngine Off
   SecFilterScanPOST Off
</IfModule>
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  #12  
Old 11-10-2013, 05:02 PM
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Lynne Lynne is offline
 
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It means they need to loosen up on the mod_security rules so that you don't get an error when trying to make changes to your phrases.
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  #13  
Old 11-10-2013, 05:13 PM
PokerVillain PokerVillain is offline
 
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Quote:
Originally Posted by ozzy47 View Post
I thought so, try adding this to your htaccess file:

Code:
<IfModule mod_security.c>
   SecFilterEngine Off
   SecFilterScanPOST Off
</IfModule>
Just added this to the .htaccess file in the forums root directory but the same error is being returned when I try to update the phrase.

Quote:
Originally Posted by Lynne View Post
It means they need to loosen up on the mod_security rules so that you don't get an error when trying to make changes to your phrases.
If I contact the support team how should I word the request- e.g; exactly what would I be instructing/asking them to do?

I appreciate both your responses thus far.
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  #14  
Old 11-10-2013, 05:18 PM
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ozzy47 ozzy47 is offline
 
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Hmmm, is it mod_security or mod_security2 you are running?
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  #15  
Old 11-10-2013, 06:19 PM
PokerVillain PokerVillain is offline
 
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The host has now whitelisted the domain in mod_security2 and I've been able to successfully update the phrase. Thank you both for all your assistance.
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  #16  
Old 11-10-2013, 06:28 PM
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Ok good deal, thanks for reporting back.
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