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  #1  
Old 08-11-2013, 03:30 PM
ensure ensure is offline
 
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Default Members Banned after Subscription Expired

Why are my members getting banned after the paid (PayPal) subscription has expired?
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  #2  
Old 08-12-2013, 01:52 AM
ForceHSS ForceHSS is offline
 
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And how do you think we can help without the correct info ( a crystal ball)
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  #3  
Old 08-15-2013, 07:25 PM
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Simon Lloyd Simon Lloyd is offline
 
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It depends, is the group they were moved from on subscription still in existence?, have you checked your settings for each of the usergroups involved?
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Old 08-16-2013, 10:59 PM
ensure ensure is offline
 
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Quote:
Originally Posted by Simon Lloyd View Post
It depends, is the group they were moved from on subscription still in existence?, have you checked your settings for each of the usergroups involved?
Yes, it was the default members usergroup. After the subscription is expired the member is usually moved back to the members usergroup.

Quote:
Originally Posted by ForceHSS View Post
And how do you think we can help without the correct info ( a crystal ball)
I wasn't expecting someone as useless as you to help in any way.
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  #5  
Old 08-16-2013, 11:45 PM
ForceHSS ForceHSS is offline
 
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Quote:
Originally Posted by ensure View Post
Yes, it was the default members usergroup. After the subscription is expired the member is usually moved back to the members usergroup.



I wasn't expecting someone as useless as you to help in any way.
I will remember that next time you ask for help. If you took the time and checked my posts you would see that i help members all the time. Members here give there free time to help others but dont have to if thats what they wish so next time you post for help just remember this
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