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  #1  
Old 04-08-2013, 10:26 AM
SVTCobraLTD SVTCobraLTD is offline
 
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Default Contact Us show FAQ before submitted

Anyone know how this is done... http://www.hardcoresledder.com/forum...do=docontactus
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  #2  
Old 04-08-2013, 03:15 PM
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Lynne Lynne is offline
 
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I see a blank page at http://www.hardcoresledder.com/forum...do=docontactus
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Old 04-08-2013, 05:32 PM
SVTCobraLTD SVTCobraLTD is offline
 
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Quote:
Originally Posted by Lynne View Post
Try this... http://www.hardcoresledder.com/forums/sendmessage.php

Fill out the info with whatever and hit Send. It will not send anything as it takes you to another page with suggestions of the FAQ section that may answer your question. If you read them and decide they do not help, then you hit submit and it actually sends your request.

This would save a lot of the emails asking for their password to be reset or other things that are already in the FAQ section.
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Old 04-08-2013, 07:41 PM
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I would guess they just modified the original contactus form to go to a middle page that has the FAQ. Then when you click on the Submit your Question link it finishes the process. I'm not sure if a modification already exists that will do this (did you try a search?).
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Old 04-09-2013, 10:31 AM
SVTCobraLTD SVTCobraLTD is offline
 
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Quote:
Originally Posted by Lynne View Post
I would guess they just modified the original contactus form to go to a middle page that has the FAQ. Then when you click on the Submit your Question link it finishes the process. I'm not sure if a modification already exists that will do this (did you try a search?).
Yes I did try a search. Did not find anything similar but I think the idea is excellent as it helps stop some of the questions from being asked.
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