View Site Leaders shows everyone as "offline"

[Snowhog]

Even though some of of are not. I'm logged in and active in our vBulletin forum, but when I click on Quick Links > View Site Leaders it shows all of us as offline.

What's with that?

vBulletin 4.2.0

Dang! So now it is showing us as 'online'. I had even logged out, shutdown the browser, and restarted/logged back in, and it still showed me as 'offline' when I made this post. And yes, my browser is set to clear all cookies and the cache on exit.

WTH(eck)!! Now I'm being shown as offline again, even though I am not! And, in this situation, if I look at my Profile, it clearly reports me as being online -- as I am!!!

[kh99]

In the "Server Settings and Optimization Options" section of the adminCP options, there's a setting for "Forum Leaders Cache" (which seems to have a default of 180 minutes). So I think your problem is that the info is cached for 3 hours and doesn't reflect your current online status.

Seems like it would be a good idea to remove the online indicator if the data is cached, but I suppose that's considered a relatively minor issue.

[Snowhog]

Thank you. I've disabled this option (set the time to 0).

[Lynne]

Can you view your site via both www.yoursite.com and just yoursite.com? And did you set the cookie domain properly if so (to .yoursite.com)?

[Snowhog]

I checked ACP > Settings > Options Cookie Domain > Suggested Settings and set it to .kubuntuforums.net (it was set to blank). Thank you for the comment. I'll see how this changes things.

[Snowhog]

Seems to have resolved the issue.

[Lynne]

Glad to hear that.