Question: Email Notification Problem

Hey there,

I've got a problem with the email notification phrases. This is the notification I'm trying to build in, because I want to give the assigned folks a quick look of the new ticket:

Dear $assignee_userinfo[username],

we've got another ticket submitted by $assigner_userinfo[username]
-------------------

Ticket-Type:
"$issue[issuetype]"

Ticket-Title:
"$issue[title]"

Ticket-Summary:
"$issue[summary]"

Ticket-Message:
"$issuenote[pagetext]"

-------------------
You can find the Ticket here: $vboptions[bburl]/project.php?issueid=$issue[issueid]

Best Regards
$vboptions[bbtitle]

It works fine so far, but the "Ticket-Message" phrase stays blank. It won't work with $issuenote[pagetext] and in won't work with $pagetext as well. Any Ideas?

Best Regards
ForenOpfer

[PitchouneN64ngc]

Have you tried with $issue[pagetext]?

[ForenOpfer]

Originally Posted by PitchouneN64ngc

Have you tried with $issue[pagetext]?

yes, it won't work as well ^^

--------------- Added [DATE]1285665569[/DATE] at [TIME]1285665569[/TIME] ---------------

Does anyone know which file creates the notifications? There could be the problem, the database $issuenote could not be queried...

--------------- Added [DATE]1285674494[/DATE] at [TIME]1285674494[/TIME] ---------------

Hello (;

I've fixed it, now it works like it should be (;

Regards,
ForenOpfer