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  #1  
Old 09-09-2010, 05:48 PM
SteveV SteveV is offline
 
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Default vbulletin license hacked and forum hacked read inside

Ok here is what happened when i was driving home after a long day of work.

On my iphone i received an email that i requested a new password for my vbulletin license.
I thought hmm what is going on but after 5 seconds i knew exactly what was going on because i instantly received an email with my new vbulletin license password.

After that my forum was hacked actually set offline with the message "Bye Bye I'm Sorry .. All Account - Bye Bye - ja ja ja Sami Saudi Arabic E-Mail : hilalih@hotmail.com Send Me - ok Man"

I filled already the forms for gmail so they can recover my account.
But the real problem is that i also used my gmail account for the vbulletin registration and if i open a ticket an automated message will be send to my gmail account (that i can not read at the moment because it is hacked) and the hacker will be informed that i am trying to recover everything.

What to do to inform vbulletin about the illegal use of my license.
I tried vbulletin.com forum but they are offline.

Thanks for any help.

--------------- Added [DATE]1284058680[/DATE] at [TIME]1284058680[/TIME] ---------------

Sorry for posting in the vb4 section.
I realized after posting that it was the wrong sub forum.

--------------- Added [DATE]1284061763[/DATE] at [TIME]1284061763[/TIME] ---------------

Ok because google quickly recovered my account i can report a ticket now.
All vbulletin settings and info are reverted back to the original settings.

Thanks for reading though.
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  #2  
Old 09-09-2010, 06:51 PM
Iguana Goddess's Avatar
Iguana Goddess Iguana Goddess is offline
 
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Call them instead of contact by ticket.
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  #3  
Old 09-09-2010, 07:24 PM
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Lynne Lynne is offline
 
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Send us a ticket via another email - support@vbulletin.com and give us your Customer Number (or email, or site, or something) so we can look you up and put a hold on any other changes to your account.
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  #4  
Old 09-09-2010, 08:24 PM
SteveV SteveV is offline
 
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Thanks but i already opened a ticket because my gmail account is recovered and i changed my password to something very difficult.

I also reported a pirated site because they changed my settings to their forum url with my license.

Will send another email from a different account with some more information.

Thanks for the answers.
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