Problems getting licensed

[MindstateNL]

I'm having problems to being registrered as license. I have a valid vbulletin license, and when I click the link on these forums to get licensed, I fill in my info, and go to a form and save my changes:

Home » Support » Priority Forums Support
All details updated successfully! It will take a few minutes for your accounts to reflect the changes.
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So far though, nothing has happened. I have tried this 2 days ago, yesterday and today and also with different browsers (Safari and Firefox), what could be wrong?

[Lynne]

Read this notice and check both your email (must be *exactly* the same) and your members area on vb.com.

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MindstateNL,

You are currently showing up as unlicensed.

To be able to download modifications and/or receive support here at vBulletin.org, we ask you to please click here (vB-Germany users click here) and enter your email address. You will need to use your customer number and password (which will be in the email you got when you paid for your license) to access that page. Please note that your email is case sensitive.

To protect our customers privacy you will also need to Opt-In to license validation for all Support Sites. You must authorise vBulletin.org in order to validate your license status here. You can do this at the page linked above for your distributor. Make sure to set the permission to allow vBulletin.org to validate your status.

The update of your account can take up to one hour.

Thank you.

[MindstateNL]

Thanks for you response, but please read my message and you will see that I have done all these things but it is simply not working for me. I have tried once again today, but no luck.

[Lynne]

Then you should send an email into support@vbulletin.com They are the only ones who can check this out. I did see you tried everything, but I pointed out the email issue because that is the most common one. Some people capitalize a letter in their email here, but not there, and it won't get recognized.

[TeePadgett2]

I'm having the same issues...I'm about to go crazy

[Paul M]

No your not, you just need a little patience. Your showing correctly now.