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  #1  
Old 12-05-2009, 05:12 PM
mastergame mastergame is offline
 
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Default Datacenter Suspend Our Account Because We Had High Resource on /forums/index.php

Hi All,
We use VBulletin System for our website forums,
We had probelm with our forums in last few days, that i describe below :
Our forums goes to show to users "Database Error" when they try to use the forums .
Our Web Hosting account suspended because our /forums/index.php use 65% CPU Usage and it isn't accept from our hosting provider TOS .
We received 2965 Database Error on our technical email address in 20 minutes that we were under attack .

You can watch one of our database error that we received :


Database error in vBulletin :

mysql_connect() [<a href='function.mysql-connect'>function.mysql-connect</a>]: User
GG_forum already has more than 'max_user_connections' active connections
/home/GG/public_html/*.com/forums/includes/class_core.php on line 311

MySQL Error :
Error Number :
Request Date : Saturday, November 21st 2009 @ 08:49:47 AM
Error Date : Saturday, November 21st 2009 @ 08:49:48 AM
Script : http://*.com/forums/index.php
Referrer :
IP Address : 74.54.107.135
Username :
Classname : vB_Database
MySQL Version :


I type *.com instead of our domain name for security reasons .

What do you think about this problem and if any one knows about this problem and the way to resolve that, Please Help Us .
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  #2  
Old 12-05-2009, 05:45 PM
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Speysider Speysider is offline
 
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How many people are on your forums at once? Clearly your host can't support vBulletin at all. Get a new host, like StartLogic.com or URLJet.com. It's a bad host.
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  #3  
Old 12-05-2009, 06:25 PM
mastergame mastergame is offline
 
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We usually have 1~40 Online Users.
Datacenter tell us we under ddos attack .
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  #4  
Old 12-05-2009, 06:26 PM
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Speysider Speysider is offline
 
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DDoS attacks do not cause the server to crash like that. Usually it runs a bit slower but it wouldn't use up the max_connections at all.

Nor does it cause a huge amount of resources.

Any good hosting company wouldn't suspend your account if the server was under a DDoS. Get a new one, a few out there are really good.
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  #5  
Old 12-05-2009, 08:37 PM
mastergame mastergame is offline
 
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Our Max Connection is now 500, is it good and enough ?
And if its not enough which host you offer to us ?
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  #6  
Old 12-06-2009, 10:09 AM
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Speysider Speysider is offline
 
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What was it originally?
I'd recommend URLJet.com or StartLogic.com =) They're good.
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  #7  
Old 12-11-2009, 09:53 AM
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Barakat Barakat is offline
 
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its a server issue ,

and u have to increase the number from the ini.php or in the cnf file
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  #8  
Old 12-11-2009, 10:05 AM
Vackrick Vackrick is offline
 
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Try to contact your hosting company for more information on that
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  #9  
Old 12-11-2009, 02:02 PM
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Alfa1 Alfa1 is offline
 
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500 connections is extreme. If you are using that much with only 40 users online then its likely you are under attack.
How many unique visitors per month?
How many connections was it before?
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  #10  
Old 12-12-2009, 05:35 AM
ultimatearco ultimatearco is offline
 
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Request better bandwidth..

Or change the hosting company. You can get really cheap and good webhosting
Like hostgator which is highly trusted.

Arco
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