Announcing the Presale Event for vBulletin 4.0 Suite and Important License Changes

[Jeff66]

What a shambles this is...

My license has expired, but I received the email offering me a discounted license for $130 as I have an active license. Problem number one - they think I've got an active license when I haven't.

I logged in to the old members area and selected 'renew', which took me to the new members area. Problem number two. The new members area isn't linked to the old one. Not a major problem - just log in again.

But as my browser remembers the password I don't know what it is, so I clicked on the "forgot password" link. Problem number three. The forgot password link goes to a 404 page.

Eventually I worked out the real url to get my password reset, and logged in to the new members area.

Problem number four. The price showing for a new license is $235. The price to renew my existing license is $250. No mention of the $130 I was offered by email, but they want more to renew my existing license than they do to buy a new one.

All I wanted to do was look at the options, and there were four problems I encountered along the way. If this is the level of competence we can expect from them from now on I don't want to imagine how buggy the new version will be, I'll stick with what I've got.