Search Dropdown No Longer Functions

[Celebutopia]

Hello, I recently upgraded from 3.6.8 to 3.8.1. Once I did that, none of the dropdown menus function any longer. This includes the search, usercp, and the quicklinks. Can someone assist me please. Thanks!

[ssslippy]

Did you update your templates?

[Celebutopia]

i upgraded everything.

[Lynne]

Create a new style with no parent:
Styles & Templates > Style Manager > Add New Style :
Parent Style: No Parent Style
Title: Default vBulletin
Allow User Selection: Yes
Save
Then browse the site using that totally default vbulletin style - do you still have the same problem?

[Celebutopia]

Yes I do still have the same issue. I do not know what else to do.

[Lynne]

OK, stay using that default style that you just created and then try disabling your plugins and see if you still have this problem.
Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

PHP Code:

define('DISABLE_HOOKS', true); 


(Your site should look just like vb.com at this point.)

[Celebutopia]

I tried that as well. It did not work.

--------------- Added [DATE]1235636288[/DATE] at [TIME]1235636288[/TIME] ---------------

Well vb support refuses to help. Anyone else able to assist me?

[Marco van Herwaarden]

To troubleshoot this, please remove any hacks and disable your plugins, then see if you still have this problem.
Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

define('DISABLE_HOOKS', true);

If so, reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server.

If your problem still exists, please create a new Style with no Parent set. Now browse the forum using this new style, do you still have the same problems? If you are troubleshooting login or guest issues, you will need to set this style as board default in the vBulletin Options.

[Celebutopia]

Yes, I have done every one of those things and the problem still persists.

[Lynne]

Do you have a link to the forum and is the default style enabled for us to try it? Also, we'll need a test user account to be able to login with.