Upgrade Error... please help?

[Ohiosweetheart]

LOL yes this is the 5th upgrade I've done this week. I do them quite frequently. This is not my forum, it's a new clients' forum, and a very old style.
I do know about reverting templates. etc. However. if I can't get into the acp, I can hardly revert them, can I

[TigerC10]

^_^ That figures.

Well, you can always do the database query I gave you.

[Ohiosweetheart]

Thanks for your efforts Tiger!

[Dismounted]

You can disable logging in to fix it up first. Make sure you have at least .htaccess authentication up though.

In /admincp/global.php, find:

PHP Code:

// ############################################ Start Login Check #################################### 


Remove everything in between that and:

PHP Code:

if (file_exists(DIR . '/includes/version_vbulletin.php')) 


Make sure you reupload global.php afterwards.

[Ohiosweetheart]

THanks but I'm not touching the database. The owner has opened a support ticket at vb.com.

Thank you Dismounted

[Lynne]

Good to know, Hanson! :up:

Peggy, it will be interesting to know what the solution is to your problem on that site (if they are told by the vb team).

[Ohiosweetheart]

Lynne it was indeed a corrupted header template. The style was so old that it wasn't compatible with 3.8.1.

Jake Bunce had us do this -

It looks like your header is corrupt. Try running this query on your
database to delete the header template:

DELETE FROM template
WHERE title = 'header'

Then run the "install/upgrade.php" file to completion. That will
rebuild the header with the default template.

It worked, and of course the client can't use that style. I feel bad about that, but there's nothing I could do.

Thanks again for your help y'all!