Upgrade Error... please help?

[TigerC10]

Here's the SQL syntax you should use:

UPDATE vb_template set template="{Insert header code from my previous post here}" where title="header";

The "vb_" is your table prefix, delete/change as necessary.


Or if you have phpMyAdmin installed (most people do) you won't need the SQL code - you just need to go to the template table, and search for all of the templates where the title is "header".

[Lynne]

Are you sure you can't get into your admin cp directly? The admin cp doesn't use templates or the global.php file.

[Ohiosweetheart]

no ma'am. When you login to the acp, your confirmation page uses the style that is your default. That's what this is doing, hence the errors. I know it has to do with that style. It's an old style. 3.5.4

Is there no way to disable a style without going into the acp?

[Lynne]

Oh boy.... um..... I don't know? I'm not thinking 100% right now (kinda sick and tired also). Have you ever used tools.php? I'm wondering if that would help here. I think you can change to a totally default style using that, but to be honest, I've never had to use it.

[TigerC10]

Originally Posted by Lynne

Are you sure you can't get into your admin cp directly? The admin cp doesn't use templates or the global.php file.

It uses your style in the redirect page, I'm sure you've seen it. It's really only noticible when you use a drastically different background in your style (like black).

Originally Posted by Lynne

Oh boy.... um..... I don't know? I'm not thinking 100% right now (kinda sick and tired also). Have you ever used tools.php? I'm wondering if that would help here. I think you can change to a totally default style using that, but to be honest, I've never had to use it.

Yeah, I've only ever used tools.php to reset cookie data.

[Ohiosweetheart]

I've used tools.php once. You think I can change to the totally default style using tools? I'll try it. Where do I upload it to?

[Lynne]

You upload it to your admin cp folder, I believe.

Just looked and there is a style option - "This will take the latest style from ./install/vbulletin-style.xml" However, after I selected that, I still had to login. So, perhaps that won't do what you want.

Put in a Support Ticket?

[TigerC10]

Actually, you upload it to /install - I was surprised when it didn't work in the AdminCP directory.

It tells you if you uploaded it to the wrong place though.

[Ohiosweetheart]

I'll have to put in a support ticket I'm thinking. Altho they may not want to help since the issue is with a non-default style?

Thank you both for trying to help. This has me stumped. I've never ever had this issue with an upgrade before. I do them all the time.

[TigerC10]

Originally Posted by Ohiosweetheart

I do them all the time.

Obviously not, since you were upgrading from 3.5.4 to 3.8.1.


Although, you upgraded, your templates are not updated - this is to avoid breaking a template's look. You have to perform a "reversion" to update the templates. If you don't revert the templates, you can get stuck in this mess. With such a drastic update, I'm not surprised that you lost some functionality from the templates not having been updated properly.