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  #1  
Old 11-04-2008, 12:26 AM
putergirl putergirl is offline
 
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Default Need advice on upgrading how fix an error

Hello, I recently upgraded to 3.7.3 and my forum was overrun by errors. The shoutbox wouldn't work and no one could post anything, almost everything was broken. I ended up reverting back to 3.7.0 and I have this error when I log into the control panel.

Quote:
Invalid SQL:

SELECT COUNT(*) AS count
FROM moderation AS moderation
INNER JOIN post AS post USING (postid)
WHERE moderation.type='reply';

MySQL Error : Unknown column 'postid' in 'from clause'
Error Number : 1054
Date : Monday, November 3rd 2008 @ 09:22:27 PM
Script : http://www.foruminx.com/Forum/admincp/index.php?do=home
Referrer : http://www.foruminx.com/Forum/admincp/index.php
IP Address : 64.184.242.2
Username : putergirl
Classname : vB_Database
1)How do I fix that? And please spell it out for someone who doesn't know this stuff very well at all. Thank you.
2) I also get the same error when I delete a post even though it deletes it, I have to use my back button to get out of the error.


Then, after this is fixed.. should I upgrade one step at a time? By that I mean, should I go from 3.7.0 to 3.7.1 and so forth? And when do I stop? Which version is the real last gold upgrade? The 3.7.3 was total crap for a gold release and it caused me all kinds of headaches and I don't want to go through that again. Any advice would be welcome.
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  #2  
Old 11-04-2008, 03:31 AM
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SEOvB SEOvB is offline
 
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Proper steps for upgrading

1. Backup all files and database
2. Upload all vBulletin latest version files (3.7.3PL1)
3. Run the upgrade script located at http://foruminx.com/Forum/install/upgrade.php
4. Remove install.php from the /Forum/install folder
5. If you receive errors, disable plugins via the config.php file edit and use a standard vBulletin skin (the default one with no modified templates)

If you still have problems, then I'd submit a support ticket at vBulletin.com. If you do not have problems, its caused by a faulty modification in which case you'll have to reenable the plugins, and disable/remove them one by one until you find out which one is causing it.
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  #3  
Old 11-04-2008, 03:33 AM
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Dismounted Dismounted is offline
 
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3.7.0 was a "Gold" release. 3.7.1 and any oither version after that isn't, until 3.8.0.

Did you follow the procedures for upgrading as in the manual? I've upgraded many boards to 3.7.3 without any issues at all - so you can't blame vBulletin. If the shoutbox is broken - contact the author.

You can upgrade to 3.7.3 from any version is the 3.x series - the upgrader will just run through the upgrade files for every version.
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  #4  
Old 11-04-2008, 06:27 PM
putergirl putergirl is offline
 
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I tried agian today to do this and now I'm getting this error:
Quote:
Database error in vBulletin :

Cannot use database putergirl_here3

MySQL Error : Access denied for user: 'putergirl@%' to database 'putergirl_here3'
Error Number : 1044
Request Date : Tuesday, November 4th 2008 @ 03:20:54 PM
Error Date : Tuesday, November 4th 2008 @ 03:20:54 PM
Script : http://foruminx.com/Forum/install/upgrade.php
Referrer :
IP Address : 64.184.242.2
Username :
Classname : vB_Database
MySQL Version : 4.0.27-icd1-log
I'm totally confused. I edited the config.php file and then uploaded it before I ran the upgrade script. I follow the instructions from the manual and it said to edit that, but it didn't tell me if I was supposed to upload it before or after the script.

It looks like a space symbol up there, but when I look at the config document, there is no space. Is that what's causing the problem?
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  #5  
Old 11-05-2008, 05:19 AM
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Make sure your MySQL details in config.php are correct.
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