"You may not vote on this poll" - Why??

[sqzdog]

I am running a poll on my website and my users are getting this when they try to vote:
"You may not vote on this poll". I checked and they are logged in when they try to vote. I do have another poll active. Wasn't sure if that was causing this or not.

[Opserty]

Is this on the default vBulletin showthread page or a custom one?

[sqzdog]

default, I believe.

[Opserty]

Well it is either on the showthread.php page (the only place it normally is) or not (can only be done with modifications)...

To troubleshoot this, please remove any hacks and disable your plugins, then see if you still have this problem.
Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

define('DISABLE_HOOKS', true);

If so, reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server.

If your problem still exists, please create a new Style with no Parent set. Now browse the forum using this new style, do you still have the same problems? If you are troubleshooting login or guest issues, you will need to set this style as board default in the vBulletin Options.

[sqzdog]

I figured it out. I am using vbadvanced and on the main page are my new items. I attached the poll to a news item and it was set so the users couldn't create or vote in polls.

Thanks for your help Opserty