Score was not submitted from the game message

What causes the following to happen:?

vBulletin Message
This score was not submitted from the game. Your score will not be saved.

I have one user that continuously gets this on several games even though the rest of us do not have this problem.

Any ideas?

[kellogs]

Hi

I have many users having this problem especially when they have played a long time and high score

[MrZeropage]

1) make sure you have uploaded "holdsession.php" to your forum's root directory
2) set $DEBUG to value 2 (open /arcade.php and see this setting at the beginning) and tell me the verbose output when this problem happens

[thesatu]

Hi, I'm getting this problem as well. I'm running vB 3.6.8 and the latest ibProArcade v2.6.3+, and I have holdsession.php in my forum's root directory. I'm not using vbadvanced or another Portals.

Testing with Pacman:

With $DEBUG set to 2, I get the following error message when trying to save a score:

This score was not submitted from the game. Your score will not be saved.
Error #023 - no session

It'll auto logout the user and go to the page: /forums/index.php?act=Arcade&do=newscore
even though this test was performed well within the cookie expiry time.

I noticed that this problem only seems to occur when the score it's trying to save exceeds 10,000. If it's below 10,000 then it can save without any errors, at least in Pacman.

However, if the user had logged in to vB with "Remember me" checked, then there doesn't seem to be any problem saving a score higher than 10,000!

This isn't making any sense to me, but I hope it is for you MrZeropage, or for anyone who is familar with this addon script. Appreciate your advise.

[Mrdby]

Parse error: syntax error, unexpected $end in /hsphere/local/home/****/****.net/forum/arcade.php on line 4805 i got this after i changed the debug to 2.

[thesatu]

Anyone else having this problem?