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  #1  
Old 04-19-2008, 02:03 PM
anakayam.us anakayam.us is offline
 
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Default my database and all of my files was deleted from my host

friend,i have a forum.
its 10.000 members.

and now some of my members post image thread copy paste in my forum from other forum.
im not always look thread in my forum.
i have 10.000 members.
and i build my site for 1year.and now my host (hostgator.com) delete my account.
okay,im wrong.but they must know ,atleast please transfer all my files and my database in to my new host.
they ask me to fill the cancel host.and i just do it.

and now hostgator say cant re open my account / files and backup.
now im lost all files image attachment.and all members.

i must what?

i just have database backup 1week ago.
i want to know.if i just have database backup,and i dont have all images attachment.
i can see image attachment again or not ?

thanks
im verry dissapointed about hostgator.
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  #2  
Old 04-19-2008, 02:19 PM
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Lynne Lynne is offline
 
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Did you have your attachments stored in the database or in the filesystem?
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  #3  
Old 04-19-2008, 02:22 PM
anakayam.us anakayam.us is offline
 
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im forget about that lynne.

--------------- Added [DATE]1208618667[/DATE] at [TIME]1208618667[/TIME] ---------------

oh yah,im using watermark attachment.
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  #4  
Old 04-19-2008, 02:28 PM
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Lynne Lynne is offline
 
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Are you saying you don't know if they were in the database or the filesystem? Well, basically, if they were in the database, then you have them. If they were stored in the filesystem and all you have is the database, then you have lost your attachments.

(I would strongly suggest learning to backup your files as well as your database in the future.)
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  #5  
Old 04-19-2008, 02:31 PM
anakayam.us anakayam.us is offline
 
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i know,but my files is more than 300mb.
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  #6  
Old 04-19-2008, 02:38 PM
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Quote:
Originally Posted by anakayam.us View Post
i know,but my files is more than 300mb.
What's wrong with that? Are you saying you can't back them up because they are over 300mb? I backup my attachments into a tar file once a week and they are almost 7GB. I back up my torrents every night and that is almost 200mb. I don't see why you couldn't back up 300mb worth of files.
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  #7  
Old 04-19-2008, 02:42 PM
anakayam.us anakayam.us is offline
 
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in my country thats impossible lynne.
bad access for download and upload more than 1gb.
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  #8  
Old 04-19-2008, 02:57 PM
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Ah, OK. I actually never download them. I rsync them to another server. However, usually you don't have these sort of host problems and you should be able to backup your files and store them on your server in case there is some problem that occurs.
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  #9  
Old 04-19-2008, 03:04 PM
anakayam.us anakayam.us is offline
 
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yap i know,
now im host with vps hosting..

its 2x i lost my database.

--------------- Added [DATE]1208663375[/DATE] at [TIME]1208663375[/TIME] ---------------

bad news : im reinstal again.and then all image attachment was gone.
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