Admin Password lost - URGENT

[cagbaazee]

Hi

Today morning, i hd install mod from Vbulletin. after that all is well. But when i open my account, it say password wrong. i hv try it again and again. but no success.

When i use lost password, but i hv not recd any email from them. When i use other username and it works. But not admin username. Why is it so.

PLease help me to resolve it. Do the needful urgent.

Sorry for my bad english.

[snakes1100]

upload tools.php to your admincp dir and run it from a web browser, you will need your customer number to access the file, reset your password, then remove the tools.php file.

[cagbaazee]

where do i find tools.php from
thanks and do reply asap

[Brandon Sheley]

Originally Posted by cagbaazee

where do i find tools.php from
thanks and do reply asap

in your vBulletin folder from vb.com

[Opserty]

Download vbulletin from vBulletin.com, extract files and look in the 'do_not_upload' folder.

[cagbaazee]

But it appear to be blank page. i hv install properly in admincp folder. but it appear to be blank page. Why so.


please help.

--------------- Added [DATE]1201054374[/DATE] at [TIME]1201054374[/TIME] ---------------

please help.. it is urgent. Thanks

[Dismounted]

Try uploading it again, make sure you're uploading to the correct directory.

[Shazz]

Correct directory and your going to the right URL?

[cagbaazee]

i hv put in the correct directory but it appear to be blank page.

u can check it yrself.

http://gurusecret.info/xxxxxxxxxxxxxxxx

Do the needful and resolve them problem asap. Thanks

[Dismounted]

Re-download the package from vBulletin.com and upload it again, making sure you replace the file.