Admin Password lost - URGENT
 

Hi

Today morning, i hd install mod from Vbulletin. after that all is well. But when i open my account, it say password wrong. i hv try it again and again. but no success.

When i use lost password, but i hv not recd any email from them. When i use other username and it works. But not admin username. Why is it so.

PLease help me to resolve it. Do the needful urgent.

Sorry for my bad english.

upload tools.php to your admincp dir and run it from a web browser, you will need your customer number to access the file, reset your password, then remove the tools.php file.

where do i find tools.php from
thanks and do reply asap

in your vBulletin folder from vb.com

Download vbulletin from vBulletin.com, extract files and look in the 'do_not_upload' folder.

But it appear to be blank page. i hv install properly in admincp folder. but it appear to be blank page. Why so.


please help.

--------------- Added [DATE]1201054374[/DATE] at [TIME]1201054374[/TIME] ---------------

please help.. it is urgent. Thanks

Try uploading it again, make sure you're uploading to the correct directory.

Correct directory and your going to the right URL?

i hv put in the correct directory but it appear to be blank page.

u can check it yrself.

http://gurusecret.info/xxxxxxxxxxxxxxxx

Do the needful and resolve them problem asap. Thanks

Re-download the package from vBulletin.com and upload it again, making sure you replace the file.