Moderators

[Hasann]

Originally Posted by EnIgMa1234

You can't punish someone for releasing FREE software to a community. Where the author wants to handle support is up to him, not the members downloading it. These coders releasing their work do have lives and are not working for the members of vbulletin.org despite popular belief.

YES, that's the point we don't get paid for the support that the members want.

[BlueNinjaGo]

I don't see how changing the display to "not supported" is a punishment... I think it's a punishment for users if they're tricked into believing something is supported when it's not.

And if the developer logs in every day, but never even checks the modification's thread, does it still show up as supported?

[Dean C]

Originally Posted by BlueNinjaGo

I don't see how changing the display to "not supported" is a punishment... I think it's a punishment for users if they're tricked into believing something is supported when it's not.

And if the developer logs in every day, but never even checks the modification's thread, does it still show up as supported?

It's not meant to be a punishment Stop taking for granted the hard work someone puts in here giving people like you mods for free. Circumstances change, people get busy, and don't have time to offer support. Big deal. Get over it. If you want dedicated support, pay someone for it

Originally Posted by Paul M

If a developer has not logged into vb.org for more than 180 days then their mods will now show as unsupported.

This = good stuff.

[lasto]

180 days is a long time esp seeing as theres only 365 days in the year.
So basically before a mod can automatically be ticked Unsupported you have to wait 6 months.If the author has not logged in in the past 3 months then you should take it they are not going to log in - in the near future and start supporting a mod they released a few months back.
In my view 6 months is way to long - 1 month should be enough because if they on holiday then they not going to be away for 4 weeks are they.

[Lynne]

Originally Posted by lasto

In my view 6 months is way to long - 1 month should be enough because if they on holiday then they not going to be away for 4 weeks are they.

Don't forget that it says right at the top of the modification when the last time was that the developer was online. You can make your own assumptions about support from that information without just waiting for the box to automatically change to 'unsupported'.

[UKBusinessLive]

Originally Posted by Lynne

Don't forget that it says right at the top of the modification when the last time was that the developer was online. You can make your own assumptions about support from that information without just waiting for the box to automatically change to 'unsupported'.

Very true lynne, Another thing i've found out since being a member here is how often people will ask for help on a matter concerning the mod, when its already been discussed in previous posts. if perhaps people made more of an effort to read the threads not only will they quite often solve their problem , but may also find other tips from other members on improvements.

I think in general Support is duely given but members could do their bit by reading the threads for that particular Hack or Mod.

I've just had a few good weeks off with work and other commitments but i still made an effort to pop on briefly via my mobile.

Folk need to remember that Support is not a god given right and most members do have lives outside vbulletin, so go easy guys

@Nexy - you gotta change your dentist

As shocking as it is for me to Side with Paul for once, I think people are being a bit unreasonable. A concern was brought up, he addressed it pretty cleanly. Everyone's going to have their own idea as to what the best time limit is, so it's moot to debate it. Let's see how the 180 days works out, and if it needs adjusting I'm sure he'll get to it.

Man.. Next I'll be agreeing with Nexi. The horror!

[BlueNinjaGo]

Originally Posted by Dean C

It's not meant to be a punishment Stop taking for granted the hard work someone puts in here giving people like you mods for free. Circumstances change, people get busy, and don't have time to offer support. Big deal. Get over it. If you want dedicated support, pay someone for it

I do appreciate every single developer, coder, and designer, and I completely understand people get busy and have lives.

All I was trying to say is that either a modification is currently supported, or it isn't. If the developer gets busy, that's completely understandable. I don't think of support as a requirement, but a privilege. But the "support" status should accurately reflect that.

Originally Posted by Chris-777

Man.. Next I'll be agreeing with Nexi. The horror!

i feel a SLIGHT sense of sarcasm here... you never have to agree with me, just not be against me is good enough... Shelley is trying to from time to time... she even name me for no reason in any thread she comment, in case i comply or complain again...