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Version: 1.00, by Adrian Schneider Adrian Schneider is offline
Developer Last Online: Nov 2022 Show Printable Version Email this Page

Category: Miscellaneous Hacks - Version: 3.6.2 Rating:
Released: 10-22-2006 Last Update: Never Installs: 274
Uses Plugins Template Edits
 
No support by the author.

Description
This little number will take any specified forums (subforums optional) and modify them to seperate "open issues" from "closed issues". It's great for tracking which support issues are actually resolved.

The key here is letting users close their own threads. Under forum permissions, make sure you let users do this or it loses most of its usefulness.

I suggest having a sticky thread letting users know they CAN close their own threads. However, this is mostly covered by a SHOWTHREAD edit which will tell one of three messages to the viewer:

Staff - "This issue has been resolved! The thread starter may re-open it if he wishes."

Thread Starter - "This issue has been resolved! You may re-open it if you are still having problems."

Other Users - "This issue has been resolved! If you have a similar issue, please create a new thread." (link)


Screenshot
-http://www.vblogetin.com/images/scre...ed_threads.jpg

Planned Updates
-Button to open/close thread
-$colspan option for modified threadbits
-Phrased
-Forum Chooser instead of using ForumIDs

Show Your Support

  • This modification may not be copied, reproduced or published elsewhere without author's permission.
Благодарность от:
shadowfax3

Comments
  #22  
Old 10-24-2006, 04:59 AM
Adrian Schneider's Avatar
Adrian Schneider Adrian Schneider is offline
 
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So which phrases do you want on a per-forum basis? The 'Open Issues' and 'Closed Issues' one, or the 3 phrases in the SHOWTHREAD template?
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  #23  
Old 10-24-2006, 05:40 AM
Hornstar Hornstar is offline
 
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Quote:
Originally Posted by SirAdrian
So which phrases do you want on a per-forum basis? The 'Open Issues' and 'Closed Issues' one, or the 3 phrases in the SHOWTHREAD template?
The open issues and closed issues for now as on some forums I want to change that to something else.

Thanks
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  #24  
Old 10-24-2006, 05:54 AM
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Adrian Schneider Adrian Schneider is offline
 
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Replace the 'Support Forum - Seperate Open from Closed' plugin with this:
PHP Code:
global $vbulletin$threadCounter$openThreads$closedThreads;
$show['thread_seperator'] = false;

if (!
$thread['sticky'] and $vbulletin->options['openAtTop'])
{
    if (
$vbulletin->options['openAtTop'])
    {
        
$threadHeadings = array(
            
'issues' => array(
                
'Open Issues',
                
'Closed Issues'
            
),
            
'threads' => array(
                
'Open Threads',
                
'Closed Threads'
            
),
            
'customers' => array(
                
'Angry Customers',
                
'Happy Customers'
            
)
        );

        switch (
$thread['forumid'])
        {
            case 
1:
            case 
2:
                
$headings =& $threadHeadings['issues'];
                break;

            case 
3:
            case 
4:
                
$headings =& $threadHeadings['customers'];
                break;

            default:
                
$headings =& $threadHeadings['threads'];
        }

        if (!
$openThreads and $thread['open'])
        {
            
$show['thread_seperator'] = true;
            
$thread['heading'] = $headings[0];
        }
        if (!
$closedThreads and !$thread['open'])
        {
            
$show['thread_seperator'] = true;
            
$thread['heading'] = $headings[1];
        }
        
$lastOpenStatus $thread['open'];
    }

    if (
$thread['open']) $openThreads++;
    if (!
$thread['open']) $closedThreads++;

Basically it has 3 different sets of phrases, and then a switch to figure out which set to use. Customize the values inside the switch to change which forums use what heading, and then default will handle the rest. I'll end up phrasing it next week when I get some time, but this isn't a bad solution.
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  #25  
Old 10-24-2006, 09:05 AM
Hornstar Hornstar is offline
 
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Quote:
Originally Posted by SirAdrian
Replace the 'Support Forum - Seperate Open from Closed' plugin with this:
PHP Code:
global $vbulletin$threadCounter$openThreads$closedThreads;
$show['thread_seperator'] = false;

if (!
$thread['sticky'] and $vbulletin->options['openAtTop'])
{
    if (
$vbulletin->options['openAtTop'])
    {
        
$threadHeadings = array(
            
'issues' => array(
                
'Open Issues',
                
'Closed Issues'
            
),
            
'threads' => array(
                
'Open Threads',
                
'Closed Threads'
            
),
            
'customers' => array(
                
'Angry Customers',
                
'Happy Customers'
            
)
        );

        switch (
$thread['forumid'])
        {
            case 
1:
            case 
2:
                
$headings =& $threadHeadings['issues'];
                break;

            case 
3:
            case 
4:
                
$headings =& $threadHeadings['customers'];
                break;

            default:
                
$headings =& $threadHeadings['threads'];
        }

        if (!
$openThreads and $thread['open'])
        {
            
$show['thread_seperator'] = true;
            
$thread['heading'] = $headings[0];
        }
        if (!
$closedThreads and !$thread['open'])
        {
            
$show['thread_seperator'] = true;
            
$thread['heading'] = $headings[1];
        }
        
$lastOpenStatus $thread['open'];
    }

    if (
$thread['open']) $openThreads++;
    if (!
$thread['open']) $closedThreads++;

Basically it has 3 different sets of phrases, and then a switch to figure out which set to use. Customize the values inside the switch to change which forums use what heading, and then default will handle the rest. I'll end up phrasing it next week when I get some time, but this isn't a bad solution.
Thanks for your fast response, hopefully I'll get time to implement this asap as it will be a good feature for my forums.

Thanks
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  #26  
Old 10-25-2006, 07:23 AM
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Nathan2006 Nathan2006 is offline
 
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Thank you SirAdrian

Love this

Install

I'm having one small problem with the dividers and don't know how to remove this one I have marked off in red (Screenshot added)

Thank you for any help
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  #27  
Old 10-25-2006, 07:59 AM
Adrian Schneider's Avatar
Adrian Schneider Adrian Schneider is offline
 
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Since the prefix hack adds a column, you'll have to adjust the addition to the threadbit template. Instead of
Code:
<if ... >7<else />6</if>
use
Code:
<if ... >8<else />7</if>
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  #28  
Old 10-25-2006, 08:16 AM
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Nathan2006 Nathan2006 is offline
 
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Quote:
Originally Posted by SirAdrian
Since the prefix hack adds a column, you'll have to adjust the addition to the threadbit template. Instead of
Code:
<if ... >7<else />6</if>
use
Code:
<if ... >8<else />7</if>
Hi,

Thanks for your quick reply

I have tried changing these numbers on this code:

Code:
<if condition="$show['thread_seperator']">
<tr>
 <td class="thead" colspan="2">&nbsp;</td>
 <td class="thead" colspan="<if condition="$show['inlinemod']">5<else />4</if>">$thread[heading]</td>
</tr>
</if>
But no change

I must be going wrong somewhere lol

Here is a copy of my threadbit:

Code:
<if condition="$show['thread_seperator']">
<tr>
 <td class="thead" colspan="2">&nbsp;</td>
 <td class="thead" colspan="<if condition="$show['inlinemod']">5<else />4</if>">$thread[heading]</td>
</tr>
</if>
<tr>
 <td class="alt1" id="td_threadstatusicon_$thread[realthreadid]">
  $thread[openclose_editable]
  <img src="$stylevar[imgdir_statusicon]/thread$thread[statusicon].gif" id="thread_statusicon_$thread[realthreadid]" alt="<if condition="$show['threadcount']"><phrase 1="$thread[dot_count]" 2="$thread[dot_lastpost]">$vbphrase[have_x_posts_in_thread_last_y]</phrase></if>" border="" />
 </td>
 <if condition="$show['threadicons']">
  <td class="alt2"><if condition="$show['threadicon']"><img src="$thread[threadiconpath]" alt="$thread[threadicontitle]" border="0" /><else />&nbsp;</if></td>
 </if>
 <if condition="$show['threadprefix'] == 2">
  <td class="alt1" align="$prefixalign" nowrap="nowrap"><if condition="$thread['threadprefix']">$prefixmarkup[0]$thread[threadprefix]$prefixmarkup[1]</if></td>
 </if>
 <td class="alt1" id="td_threadtitle_$thread[realthreadid]" title="$thread[preview]">
  <!-- vbPlaza start -->
  $thread[title_editable]
  <div <if condition="$thread['titlestyle']">style="$thread[titlestyle]"</if>>
<!-- vbPlaza end -->
   <if condition="$show['moderated'] OR $show['deletedthread'] OR $show['paperclip'] OR $show['subscribed'] OR $show['sticky'] OR $show['rexpires']">
    <span style="float:$stylevar[right]">
     <if condition="$show['rexpires']"> <img class="inlineimg" src="$stylevar[imgdir_misc]/expires.gif" alt="<phrase 1="$thread[expiredate]" 2="$thread[expiretime]">$vbphrase[expires_on_x_y]</phrase>" /> </if>
     <if condition="$show['moderated']"> <img class="inlineimg" src="$stylevar[imgdir_misc]/moderated_small.gif" alt="<phrase 1="$thread[hiddencount]">$vbphrase[x_moderated_posts]</phrase>" /> </if>
     <if condition="$show['deletedthread']"> <img class="inlineimg" src="$stylevar[imgdir_misc]/trashcan_small.gif" alt="<phrase 1="$thread[deletedcount]">$vbphrase[x_deleted_posts]</phrase>" /> </if>
     <if condition="$show['paperclip']"> <a href="#" onclick="attachments($thread[threadid]); return false"> <img class="inlineimg" src="$stylevar[imgdir_misc]/paperclip.gif" border="0" alt="<phrase 1="$thread[attach]">$vbphrase[x_attachments]</phrase>" /></a> </if>
     <if condition="$show['subscribed']"> <img class="inlineimg" src="$stylevar[imgdir_misc]/subscribed.gif" alt="$vbphrase[you_are_subscribed_to_this_thread]" /> </if>
     <if condition="$show['sticky']"> <img class="inlineimg" src="$stylevar[imgdir_misc]/sticky.gif" alt="$vbphrase[sticky_thread]" /> </if>
    </span>
   </if>
   <if condition="$show['gotonewpost']"><a href="showthread.php?$session[sessionurl]goto=newpost&amp;t=$thread[threadid]" id="thread_gotonew_$thread[realthreadid]"><img class="inlineimg" src="$stylevar[imgdir_button]/firstnew.gif" alt="$vbphrase[go_to_first_new_post]" border="0" /></a></if>
   $thread[movedprefix]
   $thread[typeprefix]
   <if condition="$show['threadprefix'] == 1">
    <if condition="$thread['threadprefix']">$prefixmarkup[0]$thread[threadprefix]$prefixmarkup[1]</if>
   </if>
   $thread[moderatedprefix]
   <a href="showthread.php?$session[sessionurl]t=$thread[threadid]$thread[highlight]" id="thread_title_$thread[realthreadid]"<if condition="$thread['titlestyle']">style="$thread[titlestyle]"</if>>$thread[threadtitle]</a>
   <if condition="$thread['pagenav']">$stylevar[dirmark]<span class="smallfont" style="white-space:nowrap">(<img class="inlineimg" src="$stylevar[imgdir_misc]/multipage.gif" alt="$vbphrase[multipage_thread]" border="0" /> $thread[pagenav]<if condition="$show[pagenavmore]"> ... <a href="showthread.php?$session[sessionurl]t=$thread[threadid]&amp;page=$thread[totalpages]$thread[highlight]">$vbphrase[last_page]</a></if>)</span></if>
  </div>
 
  <if condition="$show['rmanage']"><div class="smallfont"><span style="float:$stylevar[right]"><a href="postings.php?$session[sessionurl]do=editthread&amp;t=$thread[redirectthreadid]">$vbphrase[manage]</a></span></div></if>
   
  <div class="smallfont">
   <if condition="$show['threadratings'] AND $show['threadrating']"><span style="float:$stylevar[right]"><img class="inlineimg" src="$stylevar[imgdir_rating]/rating_$thread[rating].gif" border="0" alt="<phrase 1="$thread[votenum]" 2="$thread[voteavg]">$vbphrase[thread_rating_x_votes_y_average]</phrase>" /></span></if>
   <if condition="$show['guestuser']">
    $thread[postusername]
   <else />
    <phrase 1="$threadstartedby_date" 2="$threadstartedby_name">$vbphrase[threadstartedby_date_name]</phrase>
   </if>
  </div>
  
  <if condition="$show['unsubscribe']">
   <div class="smallfont">
    <a href="newreply.php?$session[sessionurl]do=newreply&amp;t=$thread[threadid]" rel="nofollow">$vbphrase[reply]</a> |
    <a href="subscription.php?$session[sessionurl]do=removesubscription&amp;return=ucp&amp;t=$thread[threadid]" rel="nofollow">$vbphrase[unsubscribe]</a>
   </div>
  </if>
  
 </td>
 
 <if condition="$show['threadmoved']">
 <td class="alt2" align="center">-</td>
 <else />
 <td class="alt2" title="<phrase 1="$thread[replycount]" 2="$thread[views]">$vbphrase[replies_x_views_y]</phrase>">
  <div class="smallfont" style="text-align:$stylevar[right]; white-space:nowrap">
   $thread[lastpostdate] <if condition="!$show['detailedtime']"><span class="time">$thread[lastposttime]</span></if><br />
   <phrase 1="member.php?find=lastposter&amp;t=$thread[threadid]" 2="$thread[lastposter]">$vbphrase[by_x]</phrase>  <a href="showthread.php?$session[sessionurl]p=$thread[lastpostid]$thread[highlight]#post$thread[lastpostid]"><img class="inlineimg" src="$stylevar[imgdir_button]/lastpost.gif" alt="$vbphrase[go_to_last_post]" border="0" /></a>
  </div>
 </td>
 </if>
 
 <if condition="$show['notificationtype']">
  <td class="alt1"><div class="smallfont">
   <label for="sub$subscribethread[$threadid]">$thread[notification]</label>
  </div></td>
  <td class="alt2"><input type="checkbox" name="deletebox[$subscribethread[$threadid]]" id="sub$subscribethread[$threadid]" value="yes" /></td>
 <else />
  <td class="alt1" align="center"><if condition="$show['threadmoved']">-<else /><a href="#" onclick="who($thread[threadid]); return false;">$thread[replycount]</a></if></td>
  <td class="alt2" align="center">$thread[views]</td>
   
  <if condition="$show['forumlink']">
   <td class="alt1"><a href="forumdisplay.php?$session[sessionurl]f=$thread[forumid]">$thread[forumtitle]</a></td>
  </if>
 </if>
 
 <if condition="$show['inlinemod']">
  <td class="alt1">
   <input type="checkbox" name="tlist[$thread[realthreadid]]" id="tlist_$thread[realthreadid]" value="$thread[checkbox_value]" <if condition="$show['disabled']">disabled="disabled"</if> />
  </td>
 </if>
</tr>
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  #29  
Old 10-25-2006, 08:19 AM
Adrian Schneider's Avatar
Adrian Schneider Adrian Schneider is offline
 
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Try this...
Code:
<if condition="$show['thread_seperator']">
<tr>
 <td class="thead" colspan="2">&nbsp;</td>
 <td class="thead" colspan="<if condition="$show['inlinemod']">6<else />5</if>">$thread[heading]</td>
</tr>
</if>
<tr>
 <td class="alt1" id="td_threadstatusicon_$thread[realthreadid]">
  $thread[openclose_editable]
  <img src="$stylevar[imgdir_statusicon]/thread$thread[statusicon].gif" id="thread_statusicon_$thread[realthreadid]" alt="<if condition="$show['threadcount']"><phrase 1="$thread[dot_count]" 2="$thread[dot_lastpost]">$vbphrase[have_x_posts_in_thread_last_y]</phrase></if>" border="" />
 </td>
 <if condition="$show['threadicons']">
  <td class="alt2"><if condition="$show['threadicon']"><img src="$thread[threadiconpath]" alt="$thread[threadicontitle]" border="0" /><else />&nbsp;</if></td>
 </if>
 <if condition="$show['threadprefix'] == 2">
  <td class="alt1" align="$prefixalign" nowrap="nowrap"><if condition="$thread['threadprefix']">$prefixmarkup[0]$thread[threadprefix]$prefixmarkup[1]</if></td>
 </if>
 <td class="alt1" id="td_threadtitle_$thread[realthreadid]" title="$thread[preview]">
  <!-- vbPlaza start -->
  $thread[title_editable]
  <div <if condition="$thread['titlestyle']">style="$thread[titlestyle]"</if>>
<!-- vbPlaza end -->
   <if condition="$show['moderated'] OR $show['deletedthread'] OR $show['paperclip'] OR $show['subscribed'] OR $show['sticky'] OR $show['rexpires']">
    <span style="float:$stylevar[right]">
     <if condition="$show['rexpires']"> <img class="inlineimg" src="$stylevar[imgdir_misc]/expires.gif" alt="<phrase 1="$thread[expiredate]" 2="$thread[expiretime]">$vbphrase[expires_on_x_y]</phrase>" /> </if>
     <if condition="$show['moderated']"> <img class="inlineimg" src="$stylevar[imgdir_misc]/moderated_small.gif" alt="<phrase 1="$thread[hiddencount]">$vbphrase[x_moderated_posts]</phrase>" /> </if>
     <if condition="$show['deletedthread']"> <img class="inlineimg" src="$stylevar[imgdir_misc]/trashcan_small.gif" alt="<phrase 1="$thread[deletedcount]">$vbphrase[x_deleted_posts]</phrase>" /> </if>
     <if condition="$show['paperclip']"> <a href="#" onclick="attachments($thread[threadid]); return false"> <img class="inlineimg" src="$stylevar[imgdir_misc]/paperclip.gif" border="0" alt="<phrase 1="$thread[attach]">$vbphrase[x_attachments]</phrase>" /></a> </if>
     <if condition="$show['subscribed']"> <img class="inlineimg" src="$stylevar[imgdir_misc]/subscribed.gif" alt="$vbphrase[you_are_subscribed_to_this_thread]" /> </if>
     <if condition="$show['sticky']"> <img class="inlineimg" src="$stylevar[imgdir_misc]/sticky.gif" alt="$vbphrase[sticky_thread]" /> </if>
    </span>
   </if>
   <if condition="$show['gotonewpost']"><a href="showthread.php?$session[sessionurl]goto=newpost&amp;t=$thread[threadid]" id="thread_gotonew_$thread[realthreadid]"><img class="inlineimg" src="$stylevar[imgdir_button]/firstnew.gif" alt="$vbphrase[go_to_first_new_post]" border="0" /></a></if>
   $thread[movedprefix]
   $thread[typeprefix]
   <if condition="$show['threadprefix'] == 1">
    <if condition="$thread['threadprefix']">$prefixmarkup[0]$thread[threadprefix]$prefixmarkup[1]</if>
   </if>
   $thread[moderatedprefix]
   <a href="showthread.php?$session[sessionurl]t=$thread[threadid]$thread[highlight]" id="thread_title_$thread[realthreadid]"<if condition="$thread['titlestyle']">style="$thread[titlestyle]"</if>>$thread[threadtitle]</a>
   <if condition="$thread['pagenav']">$stylevar[dirmark]<span class="smallfont" style="white-space:nowrap">(<img class="inlineimg" src="$stylevar[imgdir_misc]/multipage.gif" alt="$vbphrase[multipage_thread]" border="0" /> $thread[pagenav]<if condition="$show[pagenavmore]"> ... <a href="showthread.php?$session[sessionurl]t=$thread[threadid]&amp;page=$thread[totalpages]$thread[highlight]">$vbphrase[last_page]</a></if>)</span></if>
  </div>
 
  <if condition="$show['rmanage']"><div class="smallfont"><span style="float:$stylevar[right]"><a href="postings.php?$session[sessionurl]do=editthread&amp;t=$thread[redirectthreadid]">$vbphrase[manage]</a></span></div></if>
   
  <div class="smallfont">
   <if condition="$show['threadratings'] AND $show['threadrating']"><span style="float:$stylevar[right]"><img class="inlineimg" src="$stylevar[imgdir_rating]/rating_$thread[rating].gif" border="0" alt="<phrase 1="$thread[votenum]" 2="$thread[voteavg]">$vbphrase[thread_rating_x_votes_y_average]</phrase>" /></span></if>
   <if condition="$show['guestuser']">
    $thread[postusername]
   <else />
    <phrase 1="$threadstartedby_date" 2="$threadstartedby_name">$vbphrase[threadstartedby_date_name]</phrase>
   </if>
  </div>
  
  <if condition="$show['unsubscribe']">
   <div class="smallfont">
    <a href="newreply.php?$session[sessionurl]do=newreply&amp;t=$thread[threadid]" rel="nofollow">$vbphrase[reply]</a> |
    <a href="subscription.php?$session[sessionurl]do=removesubscription&amp;return=ucp&amp;t=$thread[threadid]" rel="nofollow">$vbphrase[unsubscribe]</a>
   </div>
  </if>
  
 </td>
 
 <if condition="$show['threadmoved']">
 <td class="alt2" align="center">-</td>
 <else />
 <td class="alt2" title="<phrase 1="$thread[replycount]" 2="$thread[views]">$vbphrase[replies_x_views_y]</phrase>">
  <div class="smallfont" style="text-align:$stylevar[right]; white-space:nowrap">
   $thread[lastpostdate] <if condition="!$show['detailedtime']"><span class="time">$thread[lastposttime]</span></if><br />
   <phrase 1="member.php?find=lastposter&amp;t=$thread[threadid]" 2="$thread[lastposter]">$vbphrase[by_x]</phrase>  <a href="showthread.php?$session[sessionurl]p=$thread[lastpostid]$thread[highlight]#post$thread[lastpostid]"><img class="inlineimg" src="$stylevar[imgdir_button]/lastpost.gif" alt="$vbphrase[go_to_last_post]" border="0" /></a>
  </div>
 </td>
 </if>
 
 <if condition="$show['notificationtype']">
  <td class="alt1"><div class="smallfont">
   <label for="sub$subscribethread[$threadid]">$thread[notification]</label>
  </div></td>
  <td class="alt2"><input type="checkbox" name="deletebox[$subscribethread[$threadid]]" id="sub$subscribethread[$threadid]" value="yes" /></td>
 <else />
  <td class="alt1" align="center"><if condition="$show['threadmoved']">-<else /><a href="#" onclick="who($thread[threadid]); return false;">$thread[replycount]</a></if></td>
  <td class="alt2" align="center">$thread[views]</td>
   
  <if condition="$show['forumlink']">
   <td class="alt1"><a href="forumdisplay.php?$session[sessionurl]f=$thread[forumid]">$thread[forumtitle]</a></td>
  </if>
 </if>
 
 <if condition="$show['inlinemod']">
  <td class="alt1">
   <input type="checkbox" name="tlist[$thread[realthreadid]]" id="tlist_$thread[realthreadid]" value="$thread[checkbox_value]" <if condition="$show['disabled']">disabled="disabled"</if> />
  </td>
 </if>
</tr>
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  #30  
Old 10-25-2006, 08:37 AM
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Nathan2006 Nathan2006 is offline
 
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Hi,

I just tried it and the seperator is still there

EDIT:

I found what the problem was it was Separate Sticky and Normal Threads

Sorted now thanks for your help
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  #31  
Old 10-25-2006, 05:58 PM
Adrian Schneider's Avatar
Adrian Schneider Adrian Schneider is offline
 
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Glad you figured it out.

That's why I hate hacks that add/edit templates at run-time; they are a pain in the ass to debug!
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