S-L-O-W post times! Frustrated !!!

[mbkerk]

After upgrading to vb5 about a year ago we have had nothing but trouble ever since. The most annoying problem is posting either new topics or replying to topics. A small dialogue box will appear neat the header that says "working" and it will stay there for close to 1.5 minutes. Sometimes it will post within 30 seconds or so, but that is not the norm.

Our tech guy has been unable to fix the issue, so I finally paid for a month support from vBulletin to get it sorted out. We are now about 3 weeks into the support plan and NOTHING! It appears vBulletin cannot figure out their own problem!

This issue has killed the participation in a (once fairly active) small community. Complaints are non stop... people who do post frequently double post because they are confused my the anomaly, and some eventually just leave out of frustration.

We have been with vBulletin since v3.6.x. We skipped v4 and bought v5 when it was available because of the future lack of support for 3.x. I wish we could go back to 4.x because I am convinced that 5.x is never going to work right if even the VB techs seem unable to fix our issue. I am told we would lose all of our content (going back over 5 years) if we were to do so.

Does anyone have any advice? Will we really lose content if we go back to 4.x? Are there other forums out there that we could convert our data base to work with?

I am extremely frustrated!

I am attaching a screen shot of an error I get frequently when posting. vBulletin has seen this screen shot, but even with this message they are unable to fix the issue.

Thank you in advance for any advice.