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symptome · #1 04-17-2008, 02:18 PM

I've got many people always asking the same things when writing under "contact us".
Isn't there a hack to put before the contact-us-form where the member can be ask for different things?
I believe that this would prevent a lot of people of writing because the would see the solution for their problem themselves.

Marcel

Lynne · #2 04-17-2008, 03:43 PM

I added a statement on my Contact Us page that address several issues that users have and no matter how much I try to make it easy to understand, I still get the same questions!!

But, it sounds like you want more than to just write a statement, you want to add a form?

symptome · #3 04-17-2008, 04:45 PM

Correct.
I want to ask:

Is your feedback about ...
- ...
- ...
- Problems with Registration

If he hits "Problems with Registration", I want to ask further questions and also give some hints.
If at last he still wants to contact me, he can go on.

Boofo · #4 04-17-2008, 04:50 PM

You mean something like this?

Lynne · #5 04-17-2008, 05:38 PM

Quote:

Originally Posted by Boofo

You mean something like this?

I like that!! What mod is that? (Yeah, I know I could just code it - just a template edit I would guess - but if it's already written out somewhere, that would make my life easier.

)

Boofo · #6 04-17-2008, 06:15 PM

It's one I did for my site that is an automatic template edit and uses a phrase. PM me and I will get it to you. I don't want to release it here.

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